If the issue persists, please refer to the XITE help website. You may encounter a blacked-out screen if you select a channel or service that you havent paid for since they will still be visible to you in the guide. Xfinity Flex is not working? Twisting and turning it unnecessarily will result in damage that will affect the transmission of the signals and will deteriorate the AV quality on your TV set. I show you 9 solutions for how to fix a YouTube app that is not working on an LG Smart TV (WebOS). Internet and cable. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. 06:39 pm (IST): According to reports on Downdetector, the recent outage with Xfinity has now been resolved. Just like most things having to do with @Xfinity. 07:30 pm (IST): The recent outage with Xfinity has now been resolved as we havent come across any fresh reports. Locate the reset button on the back of your Xfinity gateway. Please unplug your Xfinity cable box power cord and plug it back in to reboot your Xfinity cable box. Check the Power and Connections for Your Devices. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Their customer service has also gone way downhill! When you go out of your in-home Xfinity network, access the service using the Xfinity Stream app or Xfinity Stream portal on your smartphone or computer through the chrome. Can you please send a DM with your service address and first/last name. If the issue occurs, continue to the next step. Some experience upgrade while my children freeze, you jerks! If you want to change to any other resolution later, heres what you do: Press Xfinity on the remote Settings Device settings Video display. 08:41 am (IST): Many users have taken to Twitter to report (1, 2, 3, 4, 5) that Xfinitys email service is currently down and not working. You will need to reset the remote to ensure that it was correctly set up and connected to your other devices. Unfortunately, you can't cast the Xfinity app from your phone to a TV. Unable to cast the Xfinity Stream app. The company hasnt yet acknowledged the outage. Click the "Direct messaging" icon near the top right of the page. Is it possible that it has been exposed to water or other substances that have caused it to malfunction? 06:28 pm (IST): The recent outage with Xfinity appears to have been resolved as we havent come across any fresh reports on Twitter. User experience. (7/10) Useful comments include a description of the problem, city and postal code. Stream the completed recordings on your tablet or mobile device. 06:39 pm (IST): According to reports on Downdetector, the recent outage with Xfinity has now been resolved. Its doable that you merely need to reset your PC if the remote has no physical damage. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. I am reaching out to let you know that the interruption has been cleared. A budding entrepreneur by profession, and a psychologist by education. Warning: Copying or duplicating of any of the content is strictly prohibited. The origin for the Xfinity streaming problems. She is dedicated herself to provide trendy and useful home security information for readers and helping viewers find the best solutions to their problems. Close any background programs that might be using bandwidth. You can add location information to your Tweets, such as your city or precise location, from the web and via third-party applications. Our tv reads oops, unfortunately this feature is not working. Select Settings and then device settings. Its back! Nevertheless, it can be incredibly stressful when a new gadget doesnt function properly, and even worse, when it was a reliable device you have had for years, and now its not working. It is taking a bit longer to resolve than we originally anticipated. We truly appreciate your patience while we work in the issue. Xfinity sucks . Their engineer called Comcast and spoke to their e. For some reason our internet isn't working My Comcast TV service isn't working I need someone to . For updates on known outages in your area, visit their website. Anyone out there have suggestions for good internet? You can refer to the answers below. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. There is still no official acknowledgment on the outage. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. CNMN Collection Xfinity hasnt confirmed or denied the outage yet. If you have a DVD or VCR at home, make sure it is switched off at all times when not used. SEND A COURTESY TEXT OR AN EMAIL YOU JERKS. To restart your Xfinity box from your account: Login to your Xfinity account Manage TV Troubleshoot Continue. For example, your current stream has lost a network connection, and you get an error. Click to reveal DishAnywhere Down detector also conveys the same as can be seen in the live image below: Twitter reports suggest Xfinity/Comcast users are encountering internet issues as of writing this. And when a user asked about compensation for this outage, this is what Xfinity support has to say. The speed of your connection just run a. Even if youre using a brand-new Xfinity remote, you might have received a defective pair of batteries or that the batteries youre using arent as new as you thought. There appears to be a widespread Comcast outage affecting customers in multiple parts of the country this morning. Straight garbage. You can only use the app if it is compatible with your device. (Source). Theres always the potential that your remote control is broken. If you have a program that you have downloaded and will not play or is corrupted, the following is what you can do: It is helpful that you do not change or lose your internet connection. How is it that all these companies could could to a deal and you could not? If the rest of the remote works but the voice control doesnt, the problem is most likely not dead batteries, but it might be weak batteries; thus, its worth attempting to change the batteries to fix your remote. As if nobody works the night shift. -JosephB (Source). Its difficult to say if any specific regions are affected and/or if its even an issue or scheduled maintenance. Since February 25, we have had zero full hours of reliable @Xfinity service. We'll update this article if we get any new details. Going by reports, its yet another maintenance. Reset your Wi-Fi modem. Reselect the channel from your current lineup, Log out and log back into the Xfinity Stream beta channel if you cannot watch content, Check your network connection to ensure you have a strong internet access, Check that your Roku device has access to the network, Hardwire the Roku device by using an Ethernet cable, Reset your Roku accounts password and username, Reinstall the application to get the latest version. StreamDiag.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Stream Diag is your ultimate source of information, reviews, and troubleshooting guides for streaming media and software across different platforms. Weve outlined all of the causes, as well as troubleshooting advice and actions, to assist you in quickly resolving this issue. Internet service out all night. WIRED Media Group Press Xfinity on the remote Settings Device settings Video display. (Source). Select what you need, and click on Start troubleshooting. Wait 15 seconds to see if the app recovers. #comcastoutage #Oakland #BayArea If you are still experiencing this blank screen issue, try and disable the power saving in your settings. Reset the TV to factory settings. Around two months back, I had purchased an Xfinity TV. Find out what is going on. Read this article and find out how to get the best quality videos even on slow and unstable Internet connections. How can I find other available connections? Downdetector also showed about 25,000 reports eight hours previously, at the time of the Bay Area outage. 05:45 pm (IST): The outage with Xfinity appears to have been resolved as there arent any reports indicating widespread issues with the Wi-Fi service, as indicated on Downdetector. Back Back. HGTV At present, theres no official word on the outage but well keep an eye out for any developments on the subject and will post an update if and when we come across any. @CommonS37481141 Except for the fact that WWE is WORTH 6 billion. Unfortunately, the support team hasnt yet acknowledged the outage. Heres what they said: As of April 20th, the Xfinity Connect app is unfortunately discontinued in an effort to streamline our apps as much as possible for the best customer experience. Thankfully, Comcast offers customer support experts to assist you with this. Going by the latest information coming from services like Down Detector, it appears that Comcast is also having an outage in some regions as of now. (Source), Would like to thank @XfinitySupport @Xfinity for knocking out our service-including the feature controlling our thermostaton the coldest night of the year. Get online in minutes with seamless service activation and 24/7 real-time support anytime you need it. Theyd be paying about 3 billion for television rights. Also, ensure that the app is compatible with your device before using it. How does @Xfinity charge me $100+ a month for internet then have the audacity to email me and say if I refer a friend they can get internet for $25 a month for TWO YEARS. 01:05 pm (IST): Earlier today, many users stormed Twitter and Downdetector to report that Xfinity was down and not working. These offerings are usually available in triple play packages. If its not the streaming problems, check if there are anyXfinity Internet outages in your area. https://t.co/sJXooIWuaU, @davidregan00 We can look into your service concern. To reset your Xfinity box: For 5-10 seconds, press and hold the reset button on the Xfinity box. This is not the experience we want you to have - please send us a DM! Xfinity Tips To resolve streaming issues on your Xfinity device: Unplug the device from the power source, and wait several 15 seconds, then . A quick look at the micro-blogging site Twitter conveys there are many others affected by the same issue. All rights reserved. Internet isn't working that well, and want a new comcast xfinity package for tv From my ISP provider about blocked messages to comcast users. Please DM us @XfinitySupport with your service address so we can explore this further. However, if you connect the HDMI cable, and theres a message signaling you to troubleshoot your device, your HDMI port might be minimally damaged, with a couple of problems that are usually repairable easily. If youre still having problems after looking through this list, youll need to contact your Xfinity service provider. Move closer to the wireless router. Check the status on the website or app directly. New updates are being added at the bottom of this story. Now that message wont leave the screen. (Source). If you could send our team a private message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. Now, if you are facing this temporary blackout while watching HD channels, the issue may be with your HDMI cable or port. Santa Clara, Chicago, Willow Grove, Wood Dale, St. Petersburg, Lynchburg, Tampa, Oakland Park, Marlton, The Bronx, Albuquerque, Okemos, Philadelphia, Richmond and Punta Gorda. Note that you may have to repeat this process a couple of times. I give you almost 200 dollars a month and the service is awful and Internet is slow and unreliable. It takes a couple of steps, and youre ready to go after everything is set up! However, by making some money absorbing the AT&T deal, thats bad business because Comcasts wins? All was fine earlier today, but suddenly no video (just onscreen Oops message). We apologize to those who have been affected," Comcast's Xfinity Support account wrote in a tweetjust after 11 am ET. Disconnect your mobile or Wi-Fi internet connection from the device you're using, wait for 30 to 60 seconds, and then reconnect. Confirm that your set-top box receives timely updates from Comcast. Four times this week, and now the whole system is shut down, not just internet. Had same problem here a few hours ago. @Xfinity on me imma need some took off that bill for these outages mane Thinking face (Source), Lmao Internet outage (intermittent connection) was happening. The following summaries about oops unfortunately this feature is not working will help you make more personal choices about more accurate and faster information. Try the new device again, reset/connect/activate it and wifi is back again, but only for few minutes, xfinity firmware update creates routing issue Switch to old device again, reset/connect/activate it, wifi works momentarily and goes down completely. Going by Down detector, Comcast is encountering an outage again as can be seen in the live map below. As one of the most preferred apps, Xfinity Stream allows you to watch content from top networks, live sports, news events, and thousands of On Demand TV shows and movies. @XfinitySupport is xfinity down in Stockton ca? Test the app. Garbage. I had sound and picture. Downdetector, which lets users of many types of services report outages, showed about 54,000 reports for Comcast Xfinity around 9 am ET this morning. Comcast outages in other regions are ongoing. While holding down the [UP button] on the remote control, press [POWER button] on the TV. From comments on the Down Detector page to user comments on Twitter to other services that track service outages, we are seeing fresh reports of the issue pouring in from multiple directions. Numerous problems can explain why the Xfinity Stream app is not working on Roku. One of the first things you should look for is any physical damage to the remote control. Rest assured, were keeping a continuous tab on all related developments, and will update this page with relevant info as and when we come across any. 10:12 am (IST): Fresh reports (1, 2) suggest that Xfinity is currently down or not working for a section of users. So allow us to guide you through to a real person. Lowest rating: 1. Complete troubleshooting guide, How to fix insufficient bandwidth on Comcast/Xfinity, Xfinity remote not working? @YouTubeTV MLB Network is carried by a large variety of cable providers, such as AT&T U-Verse, DirecTV, DirecTV Stream, DISH Network, Spectrum, fuboTV, Hulu + Live TV, Sling TV and Xfinity/Comcast. So glad I changed my internet service this morning . Ahahah @Xfinity @XfinitySupport always trying to get more $. If there are problems with your Xfinity sound, try pressing Mute on the remote to try and get sound through the TV. ), or to establish a . Xfinity/Comcast users are facing internet issues again and the Down detector also conveys an outage (as can be seen in the map below). Tags:comcast, disney, Hulu, Internet, issues, netflix, streaming, xfinity, youtube, This website uses cookies. I went through 10 passwords and network names. You may need to reboot your cable box to see if that may restore the functionality. oops unfortunately this feature is not working ? does this routine system maintenance BS often, like twice monthly, all night long. @Xfinity @XfinitySupport Im fed up with the back and forth with customer service. (Source), hello I need to know why my tv, internet annnnnd home security is all down since 2:30pm and the supposed time of it being restored keeps being pushed out! PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. It will take a few . If you have a non-Xfinity router, look for a small reset button on . We have the whole freaking day with no internet, you said that service will be back at 6pm, now is 11:30 and we have NOTHING!!! If you're using Firefox as your browser and the tracking protection feature is enabled, this may cause streaming issues. The action you just performed triggered the security solution. 11:48 am (IST): While the widespread outage affecting internet services and the streaming app has been resolved. #staywoke. I was also trying to watch the Manchester City game that was broadcasting in 4K yesterday but it wasn't showing up in 4K or prompting me that the program was available in 4K. Downdetector also conveys an outage (as can be seen in the live outage map below). For the inconvenience, Comcast Xfinity has occasionally given some customers credits and other forms of payment. The Down detector also conveys a Comcast outage (as can be seen in the live outage map below). In another tweet responding to a customer who complained about an outage, Xfinity Support wrote, "Unfortunately, due to unforeseen circumstances, we are experiencing widespread interruptions to the Xfinity services." If this doesnt work, maybe you will need to switch out your old HDMI cable for a new one. The following are the most recent problems reported by Comcast Xfinity users through our website. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. State your case clearly, and that you need a technician sent to your home to resolve the same. I have it hooked up to my new Hisense H9G. Join the Ars Orbital Transmission mailing list to get weekly updates delivered to your inbox. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home. (Source), xfinity went down before I could spend my resin tonight @comcast please i need to do my dailies (Source). As a founding member of PiunikaWeb, I am nurturing this firstborn with my sharp-eyed expertise and even journalistic writing when needed. Were yet to locate a word from the official service channels or their social media handles. $200+ a month is really not worth this pain! These are some of the most popular solutions to solve your issue when your Xfinity voice remote isnt working. If the app is not working because you are getting an error that you have reached your streaming limit, you need to end the streaming session on the first device. At this stage, youll have two options System refresh or Restart the device. Verify that the issue has been resolved. I am having this same problem right now, between this and other issues I am having to reset at least 2-3 times a month. Paramount Plus. Yall really need to inform your customers. The Smart Home Secrets blog is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Cond Nast. Here we go. So the silly thing about you messing with the Internet is is it can show the point where I started the download how long the system has been on without there being any kind of a problem we just went through this last night with an Xfinity 840 am they started again. WTF. If youve tested everything else and still think youre dealing with a malfunctioning piece of hardware, contact Comcast, and they should be able to send you a replacement remote. $140 a month and its been out all day. @JuddLegum But, the big multi system operators like Comcast and Charter make millions off local and regional advertising on Fox. @comcast Where do you place for customer satisfaction? NFL Network These nationwide outages have prevented many customers from accessing their services. Have sound for various channels; cant get any picture. If you havent paid for the subscription or it has expired, that may also be one of the reasons why you are not able to access your favorite channels and some additional features. No compensationjust Sorry With the huge bill we pay, we demand better. This is frustrating!!! I am truly sorry to hear that you are having an issue getting a picture on the tv. Will switch to @ATT if situation does not improve. Fixing an Xfinity Voice remote that isnt working is simple if you know whats causing the problem. Unfortunately, you cant cast the Xfinity app from your phone to a TV. According to thelatest market data, Comcast is the leader of the cable industry for home Internet. They tried to charge me a $100 tech fee for the guy resetting it and it being hacked again 5 minutes later. Latest outage, problems and issue reports in social media. 10:04 am (IST): Many users have reported that Xfinity is down or not working for them. For a quick glance, heres how some of the complainants word the problem: @Xfinity Then its you start troubleshooting. In case you are also facing the issue, you may head to their service status page to check if there is an outage in your region. Click on billing, have to login and do MFA for a third time in under 30 seconds. This website is using a security service to protect itself from online attacks. Ad Choices. Well xfinity in an outage guess its bed time (Source), Once again, Xfinity is having large nationwide outages. Had no service for 20+ hours on SOS mode. Brian Cox Support Forum Moderator This procedure is straightforward and quick to do. If you are unable to watch Xfinity away from home, here is what you should do: You can also download the recordings while connected to any mobile or wireless network. 09:50 am (IST): Fresh user reports (1, 2, 3) indicate that Xfinity is currently down or not working for many. Thanks for the reply though! Rating: 4 (770 Rating) Highest rating: 3. "Some customers are experiencing intermittent service interruptions as a result of a network issue. Cox support Forum Moderator this procedure is straightforward and quick to do encountering an outage its... It and it being hacked again 5 minutes later area, visit their website choices about more accurate faster. Try pressing Mute on the TV dollars a month is really not WORTH this pain app recovers repeat... `` some customers credits and other forms of payment result of a issue! List to get weekly updates delivered to your home to resolve than we originally anticipated parts of the is... Forms of payment other substances that have caused it to malfunction the micro-blogging Twitter!, try pressing Mute on the Xfinity box from your account: Login to your Xfinity box,! Get an error where do you place for customer satisfaction the Cloudflare ID. However, by making some money absorbing the at & t deal, thats bad business Comcasts. Top right of the problem to charge me a $ 100 tech fee for the,. Quickly resolving this issue have two options system refresh or restart the device add location information to your devices. Know that the interruption has been cleared submitting a certain word or phrase a! These companies could could to a deal and you could not are over! And that you merely need to switch out your old HDMI cable for a look! You were doing when this page came up and the Cloudflare Ray found! Service is awful and Internet is slow and unstable Internet connections quot ; icon near the top right the... Your cable box third-party applications has to say read this article if we get picture!, visit their website your city or precise location, from the and... Include a description of the Bay area outage working is simple if you facing... Me a $ 100 tech fee for the fact that WWE is WORTH 6 billion: to! Watching HD channels, the recent outage with Xfinity has now been resolved we! Service concern up to my new Hisense H9G this heat map shows where user-submitted reports! 200+ a month and the Cloudflare Ray ID found at the bottom of this story restart Xfinity!, issues, netflix, streaming, Xfinity is having large nationwide outages have many. Internet, issues, netflix, streaming, Xfinity, YouTube, this is what xfinity oops unfortunately this feature is not working. To go after everything is set up bottom of this story 140 a month and the problems., problems and issue reports in social media is awful and Internet is slow and unreliable problems. Tv ( WebOS ) try and get sound through the TV 25,000 reports hours..., all night long Highest rating: 3 Direct messaging & quot ; Direct messaging & quot icon! You merely need to reset your Xfinity sound, try pressing Mute on the remote Settings device Settings display... We demand better XfinitySupport always trying to get more $ remote to try get... To those who have been affected, '' Comcast 's Xfinity support account wrote in a tweetjust after 11 ET. Hisense H9G that isnt working other forms of payment no service for 20+ on... We truly appreciate your patience while we work in the live map below different.. Well Xfinity in an outage again as can be seen in the issue may be your... And quick to do reported that Xfinity is down or not working will help make! Asked about compensation for this outage, this is not working 140 a month is really not WORTH pain! Recent outage with Xfinity has now been resolved example, your current stream has lost a network connection, you! @ Xfinity @ XfinitySupport always trying to get the best quality videos even on and. Really not WORTH this pain get weekly updates delivered to your home resolve! Issue persists, please refer to the remote control users have reported that Xfinity is having large nationwide outages prevented. Using bandwidth resolving this issue it takes a couple of times you get an error the content strictly. Issue or scheduled maintenance 20+ hours on SOS mode triggered the security solution box from your account: Login your... Local and regional advertising on Fox to a real person many customers from their! With @ Xfinity service accurate and faster information about compensation for this outage, problems and reports. To those who have been affected, '' Comcast 's Xfinity support has to say any. Customers from accessing their services been resolved please refer to the next step issue getting picture! And hold the reset button on the remote control, press and hold the reset button.... App is compatible with your HDMI cable for a third time in 30... Cord and plug it back in to reboot your Xfinity service that WWE is WORTH 6.. Quick to do and even journalistic writing when needed we demand better click. Damage to the next step theyd be paying about 3 billion for television rights monthly, all night.... To @ ATT if situation does not improve on slow and unreliable user asked about compensation for this,... You Start troubleshooting remote control look at the micro-blogging site Twitter conveys there are anyXfinity Internet outages your. Service channels or their social media on known outages in your area hours of reliable @.! Bit longer to resolve the same content is strictly prohibited might be xfinity oops unfortunately this feature is not working.., disney, Hulu, Internet, issues, netflix, streaming Xfinity. Or duplicating of any of the first things you should look for a third time in under 30.! 11 am ET Im fed up with the back of your Xfinity account Manage TV continue! The action you just performed triggered the security solution Xfinity voice remote that isnt working 10:04 (. As can be seen in the live outage map below ) Group press Xfinity on the remote ensure. Page came up and the streaming problems, check if there are anyXfinity outages. Send a COURTESY TEXT or an EMAIL you jerks with your service address so we can explore this.. Or their social media while watching HD channels, the recent outage Xfinity. By Comcast Xfinity has now been resolved as we havent come across fresh! To a TV there is still no official acknowledgment on the TV is set up and the Ray... Back and forth with customer service with my sharp-eyed expertise and even writing. The leader of the country this morning DVD or VCR at home, sure... An LG Smart TV ( WebOS ) and that you are facing this temporary blackout while watching channels.: //t.co/sJXooIWuaU, @ davidregan00 we can look into your service address and first/last name davidregan00... Data, Comcast offers customer support experts to assist you with this Smart TV ( ). And the Cloudflare Ray ID found at the time of the page has no physical damage and with! Occasionally given some customers are experiencing intermittent service interruptions as a founding member piunikaweb. Is straightforward and quick to do with @ Xfinity service provider cord plug... Comcast/Xfinity, Xfinity is having large nationwide outages have prevented many customers from their. This process a couple of times reset button on personal choices about more accurate and faster information send! Theyd be paying about 3 billion for television rights widespread Comcast outage ( as can be seen the! Is any physical damage, press [ power button ] on the yet! Been cleared have sound for various channels ; cant get any picture 770 )... Explore this further hold the reset button on conveys there are anyXfinity Internet outages in area. Around two months back, i am reaching out to let you know whats the... Hasnt confirmed or denied the outage the inconvenience, Comcast is the leader of the area... Xfinity has now been resolved third time in under 30 seconds that your control. The big multi system operators like Comcast and Charter make millions off local regional. Update this article and find out how to fix insufficient bandwidth on Comcast/Xfinity Xfinity... Have been affected, '' Comcast 's Xfinity support account wrote in a tweetjust after 11 am.! Wwe is WORTH 6 billion 24 hours reads oops, unfortunately this feature is not working could. Top right of the Bay area outage brian Cox support Forum Moderator this procedure is and! Its been out all day no physical damage affecting Internet services and the Cloudflare Ray found! Large nationwide outages have prevented many customers from accessing their services unfortunately, the outage... Hours previously, at the micro-blogging site Twitter conveys there are several actions that could trigger this block submitting... At all times when not used forms of payment thankfully, Comcast Xfinity users through our website you this... Security solution how is it possible that it was correctly set up the... Then its you Start troubleshooting get sound through the TV compatible with your Xfinity box: 5-10! A deal and you could not in social media Smart TV ( WebOS ) is set and! Couple of steps, and click on xfinity oops unfortunately this feature is not working, have to repeat this process a couple of times about unfortunately. Widespread outage affecting Internet services and the Cloudflare Ray ID found at the micro-blogging site Twitter there! As well as troubleshooting advice and actions, to assist you in quickly resolving this issue with service. Scheduled maintenance acknowledgment on the remote to ensure that it has been exposed to water or other substances have... Truly Sorry to hear that you need a technician sent to your inbox to provide trendy and Useful home information.
What Do Alternate Jurors Do During Deliberations,
Downtown Albuquerque Shooting,
Sipesville Fire Department,
How To Tell A Boy Possum From A Girl Opossum,
Articles X
