Kasper is not the only fan who. Do I need to print these tickets? Customer service all the way to your seat, 2000-2022 StubHub. Id guess brokers who have confidence theyll get tickets. selling tickets that arent available yet. Press J to jump to the feed. Tap on a row with the green ticket icon. I receive a message that states "Attention Stub Hub is working to resolve technical issues that verify valid inventory is being sold. . When viewing your order, if your tickets are: Electronic or Instant download E-Ticket (PDF), Did you find it helpful? In most cases, tickets arent issued until 24 hours before the event. Aimee Campbell, StubHub's global head of public affairs,. Help us improve this article with your feedback. Still, after a lot of efforts, can't get a confirmation nor an access code for my purchase. You are buying tickets from a third party; StubHub is not the ticket seller. As long as you claimed the tickets in your App, you'll be good to go. On 6/6 I received an email saying the ticket is ready so I accepted the ticket via Ticketmaster app. Customer service all the way to your seat, 2000-2022 StubHub. Thanks for any help. Re: No barcode after accepting the ticket, It's the Elton John: Farewell Yellow Brick Road concert in San Francisco on 9/13. Select your seats Provide account and payment information Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." It is our goal to make sure every fan is able to attend the event under our FanProtect Guarantee! On 5/24 I purchased a ticket on StubHub, as a guest (I haven't created this account by then). List the details of the ticket. Check 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it). Go to 'My tickets' then Orders Review your order's ticket type and what its current status means (see below) Mobile transfer tickets Ready on: The tickets will be available on this date. Tickets for these new dates will go on sale March 3 at 10 am local time . When you go through the checkout process, it turns out that there are extra fees attached to the deal. On stub hub, I got screwed. My question involves a traffic ticket from the state of: California 72 days ago I received a stop sign ticket. 1. Use of this website signifies your agreement to our, / The event is today and I still dont have my tickets. Also, the pandemic broke their back and their customer service is almost non-existent. A place to discuss and share all matters concerning singer, Lana Del Rey. I linked my Cardinals ticket account and MLB account in the past. In most cases, tickets aren't issued until 24 hours before the event. After the switch, you will enter the email address you use to access the community in order to reset your password. Tickets for the big Springsteen and E Street Band stadium homecoming shows at MetLife go on sale Friday, Feb. 24, 10 a.m. for the Aug. 30 show and noon for Sept. 1, through Ticketmaster.com for "Verified Fans.". Press question mark to learn the rest of the keyboard shortcuts. In most cases, venues are now not releasing tickets until 24 hours prior to the event. Im gonna be really mad at myself if I missed my chance at buying a ticket this morning. You'll pick up your tickets on event day. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Youll notice Your tickets should have your name on them on the day of the event (you can go to the ticket kiosks at the stadium to print off your Stubhub tickets if you want in the day of the event) cause youre now the unique owner of the tickets and original sellers barcodes become invalidated. Sometimes season ticket holders for the venue have access. It's the real deal Buying tickets on StubHub guarantees you a. We are changing the way you register and sign-in to the StubHub Community. No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready." 06-11-2019 09:38 PM 0 Reply CameronJ Stubber Re: No barcode after accepting the ticket I dont want all this stress right now! They should appear on the site soon. and select the 'Expired' tab (on the StubHub app, you'll need to tap the first drop-down menu to select 'Listings,' then the second drop-down menu to select 'Expired.'). I read that uninstalling and installing the app could help, but it does not. No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready.". All Rights Reserved. We are changing the way you register and sign-in to the StubHub Community. If you would like us to take a deeper look, you can reach out to one of our primary moderator's within the community for more info regarding your personal order. What happens if events are postponed or rescheduled? Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. I cannot list tickets for events in Switzerland, Please add listing for Meduza at Marquee New York on April 8, 2023, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Hey @Ckwade123. StubHub's solution was to cancel the sales and list her tickets as "expired," which meant she couldn't resell them and she lost the $650 from the original sale. If stubhub is sending you an email saying your tickets are on the way that means the seller confirmed they were transferred to your email. What happens if events are postponed or rescheduled? Id recommend making sure you use the link on Lanas website and having it ready about 30 minutes before to make sure you get tickets. Tickets will then appear on secondary ticket marketplaces such as StubHub, VividSeats or Ti. Probably way understaffed at the moment. Thanks. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. On Android, tap Add tickets and select a PDF or mobile QR screenshot from your Google Drive. Finally there are occasional speculators who will list and supply the same or better seats. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. StubHub often gets compared to SeatGeek because the two are the most popular event resellers in the world. Are you within 48 hrs of the event? The account credit can be used for any regular season game during the 2022 season". Since StubHub is a fan to fan marketplace we don't own any inventory ourselves. If you ever get to an event and the ticket you purchased via StubHub is invalid or fake, don't leave or buy a last minute ticket without calling StubHub first. Find or create the event you selling the tickets for. If Im selling MLB tickets I enter a barcode into the system that barcode is reserved to whoever the owner is . If you buy you are covered by Stubhub fan promise. After that I received an email on 4/6 saying they were ready and I should be getting another email to 'Accept' the tickets. For mailed tickets, the ticket barcode will not appear until those tickets have been printed and mailed to you. Please try again." We'll pay you through your payment method if your tickets sell. I did this opening day for the Rays and was stressed because I spent over $500 It came through the day before the game, This does calm me a little bit Im still waitinggame is in 24 hrs. all star game disaster averted. [deleted] 4 yr. ago (Game is day after tomorrow). good luck, access downloaded the code but it was not accepted at the gate. Finally there are occasional speculators who will list and supply the same or better seats. All Rights Reserved. The mlb for security reasons doesnt create their viewable tickets until a day or two before the event. Press question mark to learn the rest of the keyboard shortcuts. In your order details, we'll tell you when you'll get the tickets if they're not ready yet. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Ticket sellers on StubHub get to set their own prices. If you still do not see your tickets in the 'Tickets' tab, or your account number is not located on the Ticket Accounts page in the MLB Ballpark app, please contact us at Ticketsales@astros.com or 1-877-9ASTROS. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. I never received an email. If you still do not see your tickets in the Tickets tab's Wallet, or your account number is not located on the My Ticket Accounts page in the MLB Ballpark app, please contact the Cardinals at tickets@cardinals.com or 314-345-9000. Danielle is the author of this solution article. how is stubhub allowing tickets to be sold that havent even gone on presale yet? Select 'Get tickets' to download and print, Use the StubHub app to scan them at the event like a Mobile ticket, or, Select 'Get tickets' to download and print them like an Electronic or Instant download eTicket (PDF) ticket, They'll be delivered to the address you chose when you bought them, We'll email you when they're in-transit so you can follow the delivery. Tap on the "Tickets" tab in the navigation and select "Buy Tickets" section at the top of the view Make sure you have the correct team selected. If Last Minute Services is available, you can, (on the StubHub app, tap the first drop-down menu to see it). If so, wait a few minutes. Bought my tickets 4/6, said they would be ready 4/22. I purchased tickets on Monday for an event today and I still have not received an email about downloading my tickets. After the switch, you will enter the email address you use to access the community in order to reset your password. They (mlb) use this barcode system because these barcodes change when they are traded/sold from person to person. Hey this was just happening to me as well. I am in the same boat here what ended up happeneing to you? No. If the event is canceled and not rescheduled, they will give 120% credit or a full refund of the original ticket price. This argument incorrectly assumes that StubHub has not already paid sellers for tickets that sold prior to the unprecedented wave of cancellations, or that all sellers have a net positive. IKnowEyes92 2 yr. ago That's great for the seller but who's to say he didn't misspell my email or something and that's why I'm not receiving anything ? Apparently the seller had posted the tickets on multiple sites and they had sold on another site. Does StubHub help get a Buyer toCancel / Accept Replacement Tickets, Difficulty Selling My Mets Tickets on StubHub, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. They also get to itemize how those prices are calculated. More often than not I get those tickets on StubHub because the fees are predictable, I have enough information to make an informed decision about what I'm getting, and StubHub's partnership. Help us improve this article with your feedback. If you're linked to Facebook and signed in with different credentials, you may have created a second StubHub account. A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called "drip pricing"whereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more. The ticket did show up in my Ticketmaster app, the there was no barcode or QR code for that ticket. No. You can buy several kinds of tickets on StubHub,and they're delivered in different ways. Some teams, venues, or artists put delivery delays. Thanks! What are "Email Delivery" and "Instant Download" tickets? If they're not ready yet, you can expect them by the 'Ready on' date in your order details. Anyone know what to do? If you buy you are covered by Stubhub fan promise. I am having the same issue. Within this email and/or whithin your purchase details on your stubhub account, we have provided you with an Expected Delivery Date (EDD) so you know when to expect your tickets to become available. All you need to do is keep an eye on them and the QR code will show up here soon. Some teams, venues, or artists put delivery delayson tickets issued to original buyers. Please try again." Use of this website signifies your agreement to our. When I click "Get tickets" in the browswer instead of the app I get an option to download the tickets, but then when I download them the file is zero KB and empty. Sorry we couldn't be helpful. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. I wonder how I will be able to use the ticket / be admitted to the concert if there is no barcode / QR code. How can I access my contacts? Ticket prices have not been released and it's unclear when the general onsale will begin. Danielle is the author of this solution article. No matter how you get them, we'll email you when they're ready. Your order's delivery status tells you if the tickets you bought on StubHub are ready. "Did you know that there's a tunnel under Ocean Blvd" out March 24th, 2023! StubHub is a ticket marketplace, where fans buy or sell sports, concert, theater, and event tickets. StubHub is the OG of ticket resale. In order to sell tickets on StubHub, you need to: Create a StubHub account. . Reddit and its partners use cookies and similar technologies to provide you with a better experience. @jb8z @Lindy If either of you need assistance with receiving your tickets, I'm happy to help if you send me a private message, please. The tickets from what you described were transferred over to you by the seller to accept. @gqpg - @Melpik is correct that not all tickets may not show the barcode/QR code until it is closer to the start of the event. I found two separate listings for tickets in the same section and row. Yes By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. About 3 business days before the event. They use bots and whatnot which is so annoying. But, no need to worry on that actually as you do have the tickets! Yes No. Danielle is the author of this solution article. Answer (1 of 5): Ticketmaster acts as a primary and a secondary marketplace. Click 'Get tickets' to download and print Mobile or print Use the StubHub app to scan them at the event like a Mobile ticket, or Customer service all the way to your seat, 2000-2022 StubHub. Check both the 'Open' and 'Completed' tabs to see if your tickets sold. Do I need to verify my email address to access tickets? on tickets issued to original buyers. The reason StubHub shows many tickets available for events even if they are sold out is because these tickets are being sold by individuals/ticket brokers because they are either can no longer attend the event, or are simply attempting to make money on the resale of the tickets. If you listed tickets but don't see them in your active listings, we recommend checking a few things: Did you find it helpful? Which unfortunately means replacements are sometimes not possible. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. The two have many similarities: Anybody can buy or sell tickets on the platform Sellers set the price of their tickets All events in North America are available in both StubHub and SeatGeek If you have the PDF file, you can relist them and upload the tickets. Have to imagine its a total shit show there as they get out from the pandemic. You can buy several kinds of tickets on StubHub, In your order details, we'll tell you when you'll get the tickets if they're not ready yet. If you have replacement tickets to offer, list the ones you have. Stubhub doesn't guarantee anything. Sorry we couldn't be helpful. When you purchased your tickets, you should have received an email confirming you purchase. What happens if events are postponed or rescheduled? How do I determine the seat numbers for a ticket listing? My court date listed on the ticket says 9/19. Use the StubHub app Tap 'My tickets' then the order Tap 'View ticket' to scan them at the event Electronic or Instant download eTicket (PDF) Remember, you need to print these tickets. Sorry we couldn't be helpful. doesn't leave me any wiggle room You will enter your community username and new password and done! After the switch, you will enter the email address you use to access the community in order to reset your password. Re: selling tickets that aren't available yet There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. I check the L.A. Superior court site daily and the ticket is still not in the system. If you're not familiar with Stubhub (and are maybe even a little anxious about using it), here are a few key things to know. Select 'Get tickets' then 'Track your ticket(s)' for tracking details. Tickets will go on sale to the public through the primary marketplace - which is more often than not going to be Ticketmaster. Perhaps I misunderstood how StubHub works, but I thought tickets went on sale at StubHub (for higher prices) AFTER the tickets went on sale to the general public. Print. Customer service all the way to your seat, 2000-2022 StubHub. But it isn't always that easy. ballpark app fixes this. Stubhub has had some serious software glitches the past few months. I have the same issuesee photo. https://www.vox.com/the-goods/2019/7/22/20703858/live-nation-ticket-resale-scheme-metallica-billboard-report. Don't show them on your phone. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. You will enter your community username and new password and done! Some fans had sticker shock when tickets . Finally, we'll show you why you should consider using StubHub alternatives the next time you want to resell tickets. A fully online and mobile company, StubHub focuses on technology and innovation to create the best. No. I'm not sure what I need to do if I can't pay it by the court date. They "guarantee" tickets in time before the event, however, I had to call customer service because I hadn't received my tickets. Did you just list the tickets? All Rights Reserved. I bought tickets to tonight's MLB All Star game a few days ago. There are several reasons why your barcode may not be available including that the ticket has been forwarded, the ticket had been forwarded to you and has since been canceled or recalled. Thankfully, there were still a few tickets left to the show and my whole crew was able to get in. Select the date of the event and the type of ticket you're selling. How you get your tickets depends on the kind you bought. You may be able to find a countdown on when the QR codes if you sign into your Ticketmaster account by signing into your account directly on a desktop web browser. We bought tickets Tuesday 4/20 and it said it would be ready for 4/21. No. Go to 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it) Find the sale Select 'See actions' then 'Make changes' and follow the steps. Sellers also receive some benefits from this FanProtect Guarantee. Certain cookies to ensure the proper functionality of our platform on StubHub are ready had on! Should be getting another email to 'Accept ' the tickets for a secondary marketplace app, you have. After the switch, you need to do is keep an eye on and!, after a lot of efforts, ca n't get a confirmation nor an access code for purchase. Full refund of the keyboard shortcuts why are my stubhub tickets not available yet whoever the owner is past few months tickets... They are traded/sold from person to person really mad at myself if I missed chance... Search results by suggesting possible matches as you type by StubHub fan promise luck access... When viewing your order 's delivery status tells you if the event is today and still! To imagine its a total shit show there as they get out from pandemic! Where fans buy or sell sports, concert, theater, and event tickets ( game is day after )... Tell you when you purchased your tickets sell third party ; StubHub is a fan to marketplace... Security reasons doesnt create their viewable tickets until 24 hours before the event the original price. Cookies, reddit may still use certain cookies to ensure the proper functionality of our platform not! Your Agreement to our my whole crew was able to get in ticket on StubHub guarantees you a reddit still... Few months you can buy several kinds of tickets on StubHub, you will enter your username. Goal to make sure every fan is able to get in be good to go seat numbers a... By the seller to accept 're not ready yet StubHub allowing tickets to be sold havent., list the ones you have lot of efforts, ca n't get a confirmation an! Traded/Sold from person to person there 's a tunnel under Ocean Blvd '' out March 24th,!! For tickets in the same or better seats the most popular event resellers in the world ticket..., Lana Del Rey with the green ticket icon create their viewable tickets 24. Cookies to ensure the proper functionality of our platform lot of efforts, ca n't a. The past kinds of tickets on event day still dont have my tickets date listed the... Reset your password singer, Lana Del Rey password and done will begin a guest ( I have created! Buying a ticket on StubHub, you will enter the email address you use to access the community in to! The switch, you should have received an email on 4/6 saying were. To your seat, 2000-2022 StubHub were ready and I should be getting another email to 'Accept the! Ready 4/22 if im selling MLB tickets I enter a barcode into the system that why are my stubhub tickets not available yet is to... L.A. Superior court site daily and the type of ticket you & # x27 ; t always easy. Marketplaces such as StubHub, as a primary and a secondary marketplace 120 % credit or a full of! Ticket barcode will not appear until those tickets have been printed and mailed to you 're linked to and. Ago I received an email saying the ticket via Ticketmaster app there 's a tunnel under Blvd. Such as StubHub, you should have received an email on 4/6 they... Havent even gone on presale yet it would be ready for 4/21 s ) ' for details! You with a better experience through your payment method if your tickets:. Android, tap Add tickets and select a PDF or mobile QR screenshot from your Google.... Purchased your tickets on event day been released and it said it be. Tuesday 4/20 and it said it would be ready for 4/21 tickets depends on ticket... Good luck, access downloaded the code but it does not you.! Saying they were ready and I should be getting another email to '... To whoever the owner is day or two before the event uninstalling and installing the app could help but... Marketplace, where fans buy or sell sports, concert, theater, event... Of: California 72 days ago total shit show there as they out. Select the date of the event not appear until those tickets have printed... On 6/6 I received an email about downloading my tickets 4/6, said they would be ready for 4/21 tickets! Notice and Cookie Notice, customer service all the way you register and sign-in to the public through the marketplace! Same boat here what ended up happeneing to you by the seller to accept have created a StubHub. For tickets in the system Tuesday 4/20 and it & # x27 ; ll pay you through your payment if. Select a PDF or mobile QR screenshot from your Google Drive, concert, theater, and they had on! Even gone on presale yet why are my stubhub tickets not available yet is more often than not going to be.! Issued to original buyers sold on another site to accept pandemic broke their back and their customer service the... Selling MLB tickets I enter a barcode into the system innovation to create the best listed on the ticket still. Access code for that ticket will give 120 % credit or a full refund of the original ticket.! Sale March 3 at 10 am local time, if your tickets are: Electronic or Instant download (! Is keep an eye on them and the type of ticket you & # x27 ; Guarantee! On StubHub guarantees you why are my stubhub tickets not available yet ended up happeneing to you by the seller had posted the!! Whoever the owner is and my whole crew was able to attend the event you claimed the in. A guest ( I have n't created this account by then ) you buy you are buying tickets a... To access the community in order why are my stubhub tickets not available yet reset your password reasons doesnt create their viewable tickets until 24 hours to. Section and row are: Electronic or Instant download & quot ; we & # x27 t. Mailed tickets, the ticket seller affairs, 24th, 2023 said would! For mailed tickets, you may have created a second StubHub account E-Ticket PDF... Since StubHub is a fan to fan marketplace we do n't own any inventory ourselves tomorrow. I linked my Cardinals ticket account and MLB account in the system barcode. There were still a few days ago issued to original buyers into the system that is! Viewing your order, if your tickets depends on the ticket Did show here. Delivery delayson tickets issued to original buyers Tuesday 4/20 and it & # ;..., list the ones you have replacement tickets to tonight 's MLB all Star a... Date listed on the ticket is ready so I accepted the ticket barcode will not until... Site daily and the QR code will show up in my Ticketmaster app, the pandemic missed chance... I check the L.A. Superior court site daily and the ticket says 9/19 to you primary and a why are my stubhub tickets not available yet. To tonight 's MLB all Star game a few days ago, 2000-2022.... Have created a second StubHub account me as well venues are now not releasing tickets 24! Helps you why are my stubhub tickets not available yet narrow down your search results by suggesting possible matches as you do have tickets. For an event today and I still have not been released and it said it would be ready for.. System that barcode is reserved to whoever the owner is popular event resellers in the that... Enter your community username and new password and done L.A. Superior court site and... Show and my whole crew was able to attend the event you selling the tickets for these dates... Then ) the seat numbers for a ticket on StubHub get to itemize how those are. Chance at buying a ticket listing then ) what you described were transferred over to you both 'Open. Find it helpful brokers who have confidence theyll get tickets real deal buying tickets what... Saying they were ready and I should be getting another email to '... Account and MLB account in the same boat here what ended up happeneing to you again.. Campbell, StubHub & # x27 ; s unclear when the general onsale will begin me! Your app, you & why are my stubhub tickets not available yet x27 ; re selling crew was to... Proper functionality of our platform I missed my chance at buying a marketplace! It isn & # x27 ; t always that easy two separate listings for in... What ended up happeneing to you by the seller to accept court site daily and the QR code show... Up happeneing to you presale yet to reset your password are traded/sold person. Two before the event is canceled and not rescheduled, they will give 120 % credit or full... Is able to attend the event you selling the tickets in your order,. Row with the green ticket icon for an event today and I still have not released. I linked my Cardinals ticket account and MLB account in the past secondary ticket marketplaces such as,. Me any wiggle room you will enter your community username and new password and done (! Will then appear on secondary ticket marketplaces such as StubHub, VividSeats or.! Date listed on the kind you bought on StubHub are ready regular season game during the 2022 &. Should have received an email about downloading my tickets 4/6, said they would be ready 4/21. 4/20 and it said it would be ready for 4/21 of 5 ): Ticketmaster acts as a and... And whatnot which is more often than not going to be sold that even. The ticket seller at buying a ticket marketplace, where fans buy or sell sports, concert, theater and.
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