Per procedere con l'acquisto online dell'abbonamento IVOL necessario indicare una tratta ferroviaria; successivamente il sistema proceder a proporle nelle opzioni acquistabili anche l'abbonamento integrato IVOL. , Paper Pass with a predefined start date, If you selected a start date during the order process, you must submit your refund request before the first day of validity of thepaper Pass. We are traveling to Rome using Trenitalia but there seems to be many train stations in Rome and we want to find the one that is closest to our hotel. (we are travelling in 1st class - Italy flexipass 8 days in 1 month). Thanks for your support. Indeed, with Italia In Tour 3 and Italia In Tour 5, you can travel for 3 or 5 consecutive days throughout Italy on all Trenitalia and Trenitalia Tper regional, fast regional and metropolitan trains, including the Leonardo Express. Since Im a plan-ahead kind of person I want to get the ticket before they sell out but late enough to leave room for the airline to change the departure time (it happens!) Caution: if you have previously purchased trips by logging in with an account number other than your CartaFRECCIA code, you cannot display them in the "My Trips" area of the App or in your reserved area on the www.trenitalia.com website. I know that Trenitalia assigns seats automatically. Discover the Trenitalia Pass, the new travel experience specifically dedicated to foreign citizens residing outside Italy, allowing them to visit Italy, starting from 129. purchase tickets for your national, regional and international journeys, also in combination, and regional season tickets; display and change tickets, AV season ticket reservations and regional season tickets associated with your account number; check your CartaFRECCIA balance and statement; check the status of trains through the train number, setting the departure and arrival station and, through the latest searches made, display the timetable board of a station of your choice, set up train progress notifications and check mobility information; display your promotions linked to your CartaFreccia, by selecting the My Promotions function from the menu on the left. You cannot change the currency once you have a Pass in your cart. Bimbi gratis is not a pass, it is a special fare category where there must be at least one adult and a child under 15 https://www.trenitalia.com/en I cannot find the trips purchased. Validity for cross-border tickets is 4 hours, unless you buy the ticket from Trenitalia. What Im really hoping to prevent is being assigned in different cars or even in the same car not together. Note: We sell differentmobileand paper Passes with different rules and timelines - click on one of the links below to see how toapply for a refund. Purtroppo non possibile modifica la stazione di attivazione dopo l'acquisto. For more information, visit the dedicated section. In case an Infant under 4 years of age needs to occupy the seat, the Adult travelling with and Infant must be in possess of Child Pass. , Want to return apaper reservation ticket? DB bahn for trains they operate). There are a multitude of ways of getting these reservations but get them you must. Do you want to travel multiple non-consecutive days? Step 3. Log into your account. Does the one-way ticket have an expiry date? , Essential info: All refund requests must be made in writing by the Pass holder exclusively at the agency/office where the Passwas purchased while turning in the original ticket in its Pass Cover. Do you guys know how to add a ticket to your trenitalia pass and do you guys know how use the I will arrive in Japan and spend a week in Tokyo.Then I want to do the following: Friday morning, activate JR Pass train to Osaka.. After you accept the refund conditions, you can go ahead and cancel the reservation. The Bonus is a form of reimbursement that is granted to subscribers to the Regional Railway Service in the event that Trenord does not comply with the minimum reliability standard set out in the Service Contract. Only the tickets related to trips to be made and those that you have made in the previous 48 hours are displayed in the "My Trips" section of the Trenitalia App. (Venice - Milan ; Florence - Naples ; Naples - Rome). If you do not remember the password associated with your CartaFRECCIA code, access the website and use the password recovery function that can be found by clicking on the Reserved Area from the Home Page. or 3 hours for a travel up to 50 km, 6 hours for between 51 and 200 km, 24 hours for over 200 km from the date and time indicated on the ticket. You don't know that no-one will help you. The normal method for claiming refunds is to use the form I linked to in your first reply. From Trenitali Detailed steps to turn off Activation Lock are as follows. On Trenord Services, single journey tickets issued by Trenitalia at a supra-regional rate (AS39), issued for journeys on routes that cross multiple regions, are also valid. 5. Ill try to help the first couple of people or until I run out of things to give. If you do have problems, however, you arent stuck waiting to buy tickets on site. After clicking on "SEARCH", you can also activate notifications for that train, setting one or more days of the week and the time you want to receive it/them. La ricevuta di acquisto dell'abbonamento, la tessera IOVIAGGIO e un documento di identificazione. Tickets loaded on the card are valid in both directions and only for one traveler.Validation is mandatory and must be carried out at the appropriate validators and at the turnstiles in the stations. To purchase your ticket online, follow this procedure: 1. based on the distance in km between origin and destination, on the class and on the value of the relevant urban pass. Where can I check if the train I am waiting for is on time? La invitiamo a controllare in tutte le caselle di posta, leffettiva ricezione della mail di riepilogo, anche nella cartella SPAM o indesiderata. can be purchased from 22nd of the month before use at the ticket offices. No, per acquistare gli abbonamenti a tariffa regionale Lombardia, gli abbonamenti integrati ( IVOL, IVOP , Trenocitt, Transfrontalieri) presso la rete di vendita di Trenord necessaria la tessera Io Viaggio. Web1. WebThe pass must begin use within 6 months of this validation. 1st class. Is my one-way ticket issued by Trenitalia valid? in either direction, on the route indicated, based on the distance in km between origin and destination, and on the class, Validation is mandatory for passes purchased ONLINE, on APP Trenord, ATM machines and Intesa Sanpaolo Home Banking which must be activated between the first and the third day after purchase. 23. r/AnimalCrossingNewHor. For more information, see Install Hyper-V Server. WebI-Pass Transponder Registration & Activation Create I-Pass account. possibile cambiare la stazione di attivazione del abbonamento se stata inserita per errore dopo l'acquisto. Your email address will not be published. Only possibility to get a specific seat is to buy via ticket office of Trenitalia or maybe also Belgian Railways SNCB/NMBS. Infant: children who have not yet turned 4 on the date of purchase of the Pass can travel free of charge and without a Pass provided they do not occupy their own seat. Love this blog! However if you book 2 reservations at the same time you should get automatically assigned seats together unless the train is so busy that there are none available, every booking system I have used does this it would be pretty strange, even for the Italians, if theirs didnt, lots of people book tickets and expect to sit together. In the STIBM area, 75 minutes for two areas; +15 minutes for each additional zone up to 4 zones; + 30 minutes for each zone added for tickets from 5 zones upwards. How much is the standard refund? Default search results, in the Prices column, are for 2nd Class. 3. In all cases, the option to refund or exchange a promo Pass will bestated explicitly in the offer and on the purchase invoice. DB bahn for trains they operate). Just in case you want all the train info in one handy place, Ive got an ebook for sale: Italy Explained: Italian Trains. When Im on Trenitalia site I can choose seats and car. Give back to the Community. Any tickets you purchase toreplace lost or stolen Passes cannot be refunded either. We have an Italy flexi pass 8 days in 1 month in 1st class. Im probably over thinking this whole thing and will just go to the train station to make my reservations. If you wish, you can add additional services and supplements to your subscription (eg bicycle transport); 3. Press the Xbox button to open the guide. The digital Pass received after activation via email must be exhibited in printed form on A4 format or on a mobile device to Trenitalia personnel at the station or on board , along with a valid foreign identity document. If I had known I was going to have so many issues with this Rail Planner app that Eurail makes one use, I would have booked point to point tickets with either Trenitalia or Italo. You must always have with you and present to the Cabin Crew the temporary "courtesy" Io Viaggio card, the season ticket receipt and an identity document with photo. Non ho ricevuto la mail d'acquisto del mio abbonamento, come faccio? Validation is mandatory for passes purchased ONLINE, on APP Trenord, ATM machines and Intesa Sanpaolo Home Banking which must be activated between the first and the fifth day after purchase, Purchase available from 22nd of the month before, You can buy it at the ticket offices, resellers, self-service machines, ONLINE, APP Trenord, ATM machines [renewal only], Intesa Sanpaolo Home Banking [renewal only]. During the activation process, whenyou choose the start day of the validity of the pass, the first day of the validity period is automatically made a travel day, even if you don't enter a journey,the advice is thereforenot to activate the passbefore the first travel day as you only can deactivate the pass before 00.00 on the day the validity starts. https://community.eurail.com/train-connections-reservations-47/how-to-get-reservations-105?postid=9551#post9551. Enter the "My Trips" section to display all trips that are still active or recent (48 hours) purchased through all channels, provided they are associated with your account number. What am I missing? Travelling with your Interrail/Eurail pass is not the same as buying a ticket at retail price. It is not possible. Give back to the Community. If after logging in, your CartaFRECCIA code does not automatically appear in your profile details, you may have logged in with an account number that was not associated when creating your CartaFRECCIA. Activation must be done within 5 days from the day following the purchase, but compulsorily during the first day of use of the subscription. The QR codes in the app are NO reservations!!!!! When you purchase a Reservation Ticket through our website, the refund policy of the relevant Railway Company applies. Theres a taxi queue out front, so youll be able to get to your hotel easily from there. I guess Im not making myself clear. Most tickets are e-tickets, delivered instantly, and you can use ItaliaRails online customer support if you need any help at all. Im wondering if we go to a Trenitalia agent at a station if they have flexibility of accommodating requests. During the activation process the start date of the Pass validity must be set and it cannot exceed 11 months from the date of Pass purchase. Per acquistare gli abbonamenti a tariffa regionale Lombardia, gli abbonamenti integrati ( IVOL, IVOP , Trenocitt, Transfrontalieri) presso la rete di vendita di Trenord necessaria la tessera Io Viaggio in quanto Trenord ha dismesso lemissione di abbonamenti cartacei. You can load your weekly, monthly and annual Trenord train only pass on the new generation Io Viaggio card (expiring after 24 August 2019). Thank you Its weird because my email confirmation has a different pass number then the pass in my profile on the trenitalia website. Do you know an Required fields are marked *. But how do I know what seats I have on these trains that I have chosen. Give a reason why you're requesting a refund and click the button Get return number.. Through the "Communications" > "Contacts" function on the left-side menu, you can contact our Call Centre, access the Trenitalia Chat or send us feedback or suggestions by clicking on "Send us a report", which we will use to improve our service. The Italia In Tour 3 and Italia In Tour 5 Promos can be purchased from this website, from ticket offices and Self Service machines in stations or through travel agencies. Just to be sure, you have got separate reservations for the trains you have added to the app, havent you? How can I retrieve the ticket? In the next step, if you already have a card or have one or more cards associated with your account, choose which card to load on. A railway official will then activate your Eurail Pass by filling in the start and end date of your Pass, as well as your passport number. Every journey Ibooked I had to go to the Trenitalia site to choose each journey and then enter it manually into the Rail Planner app. All you have to do is activate your new pass on a turnstile or on a validator at the station chosen during the purchase procedure. Come posso acquistare online l'abbonamento IVOL? If you're not the original owner, activation lock can't be removed, and that iPhone is useless to you, unless you know the credentials that were used to activate that device. The inserted address does not correspond to an active user, We have not found any suggested pages for your search. Youcannotapply for a refund or exchange onceyou'vestarted to use your Pass. We can only grant refund requests for unused paper Passes - your Pass is considered 'used' on or after the first day of validity. Re: Trenitalia pass 3 years ago Save Best answer by rvdborgt 5 July 2022, 22:43. Within what limit can I use my only train pass to Milano? How can I buy/renew my season ticket online? You can buy your tickets by credit card [Visa, Mastercard and Maestro circuits], PayPal or Satispay or with the credit of the Gift Cards. WebFastest journey: 2h 19m. How do I enter the CartaFRECCIA number in the profile? Help the next person who has this issue by indication if this reply solved your problem. Then do the same on italotreno.it/en. Ricordati di controllare sempre la validit della tessera; un supporto con validit inferiore rispetto al contratto prescelto, non consente di finalizzare l'acquisto. Have you made reservations for the trains that need reservations? in either direction, on the route indicated. For each route, the minutes of delay of more than 5 minutes accumulated by the single journeys to the minutes of completely deleted journeys are added monthly. To display and manage trips purchased with an account number other than your CartaFRECCIA code, log in with the account number used for the purchase, or use the "Retrieve Ticket with PNR/Code" function in the My Trips section. Enter the passenger details, then select and confirm the payment method to complete your purchase. Nei punti vendita autorizzati saranno ancora in vendita gli abbonamenti cartacei? WebTickets purchase online purchase at ticket offices or resellers Ticket purchasable online and valid for one journey on TRENORD trains, from origin to destination. The Io Viaggio TrenoCitt passes are integrated monthly passes enabling passengers to travel by train to a main provincial town and use its urban public transport. Where can I display the trips I have purchased using my account number? 23. r/AnimalCrossingNewHor. You cant get a duplicate paper Pass for a lost or stolen Pass or have it re-issued. L'abbonamento settimanale, mensile o annuale bidirezionale. Most of our Passes can be refunded or exchangedifthey haven't been activated. Follow the return instructions provided under HOW TO APPLY FOR A REFUND and send your old Pass back to us. Any suggestions as to a sweet spotdo it nowor wait? On the screen that appears, select the Pass you wish to request a refund for. Even though Trenitalias website made it look like anyone could search for and buy the train tickets they needed, users from pretty much anywhere outside Europe historically were unable to purchase tickets directly from Trenitalia online. Learn how your comment data is processed. Shop the sale now , Looking to return or exchange your Pass? WebHow to activate? Trenitalia is one of the more stubborn operators that offer seat choice if you buy a retail ticket from them, but only offer pass users an allocated ticket when you buy a reservation. Please read more about that in my next reply below. Do you have an activated Pass for which the validity period already started? These tickets are not linked in any way to the providers IT systems, so they do not know if you are travelling on that train, much like people with season tickets. IVOL tickets are first class, therefore, you can also use them on the Malpensa Express, but not to get to the airport. There is no facility to put a thirteen-year old on a Trenitalia pass. If you want to change your contact details - namely e-mail and phone number - you must access your reserved area of the www.trenitalia.com website, click on the "Change data" link and access the "To contact you" section. Should it not be that easy? Within this time frame it is mandatory to activate it. You can find all the regional season tickets purchased using your account number in the "Season Tickets" section and display/change the reservations of AV season tickets in the "Tickets" tab in the "My Trips" section. Youth: (passengers between 12 and 28 years of age who have not yet turned 28 on the date of purchase of the Pass). 2. Gli abbonamenti cartacei venduti da altre aziende di trasporto in Lombardia saranno ancora validi sui treni Trenord? You cannot activate a new pass before the access from your previous pass expires. Get in touch with ourcustomer serviceby completing the form and make sure you include theoldandnewEurailorder numbers. If I need to BUY seat reservations is not the issue. Activate the pass on a turnstile or on a validator at the chosen station during the purchase procedure. Do you have any questions? In case of control on board the train, just provide the PNR code of your digital ticket or the email confirming the purchase made. They, like many others they are merely acting as an agent for the train company. Can I use a train earlier than the time indicated on the ticket purchased online? If i have a ticket why dont i have a ticket number? Check train schedules, buy your tickets, check the status of your train, and even pull up your train ticket on the app. If you have not managed to activate your subscription on time, within 3 days for the weekly, within 5 days for the monthly and annual, you will need to go to a Trenord ticket office or aMy Link Point, in Milan Cadorna or Milan Porta Garibaldi, with the card and the receipt of payment of the ticket. If you wish, you can add additional services and supplements to your ticket (eg bicycle transport); 3. And if I had to pay for the seats thats fine. Activate your Eurail Pass for free at a European train station. Reset and keep my games It is anonymous because it does not require any profiling. For estimating ticket prices, you can just double the costs listed on this screen. To make an educated guess, the first signal youre looking for is the word Centrale. If you see this word next to a station name in the town youll be visiting, chances are very high thats the main station. Can I activate a new pass before my current one expires? Great information, so helpful. Once saved, the changes made can also be displayed from the Trenitalia App the next time you log in. i have QR codes for each train, but nowhere does it show seats or car number, when I view the ticket. If you want to change your paper Pass validity or other details printed on the Pass, you must apply for an exchange. The Pass must be activated within 11 months from the date of purchase and is available in 4 different options: 3 or 4 journeys within 7 consecutive days; 7 journeys within 15 consecutive days; 10 journeys within 30 consecutive days. Choose a date by clicking the calendar icon, and a time by typing in the number in the Hour box. Select Reset console. Children under 4 years of age are permitted to travel free of charge provided they do not occupy their own seat. Proceed to payment. 4. Hi Sheila, did you manage to resolve this? I'm experiencing the same issue now. Filled up a form yesterday but not sure how long I've to wait. Call Refund for journey cancellation - Coronavirus, Hygiene and sanitation procedures on trains, Children aged 4 to 11 years inclusive: 15 euro, Children aged 4 to 11 years inclusive: 25 euro. Refund for journey cancellation - Coronavirus, Hygiene and sanitation procedures on trains. Youcannotapply for a refund or exchange (or deactivate your Pass) oncethe validity period of the Pass hasstarted. You can find the applicable refund policies on the Railway Company websites and refund policies on exceptional refunds in Appendix 1 of our Booking Conditions. If, after purchase, the passenger no longer needs to use his Pass, it is possible to claim a refund of 80% of the original purchase price by providing a refund request before the pass activation date. Trains in Italy are primarily run by Trenitalia. I know when we want to travel and where. I am looking at buying a pass for 7 days. Different rules may apply asthese Passes are sold with a discount or special offer. You get to it by logging in, clicking "Area riservata/Customer Area", clicking the red purchase Make sure to file your request before departure of the train concerned. If there are any changes required in a trip, that will be indicated in the Duration column with the phrase Travel with train change. Its also listed under the Train column, showing two (or more) trains required in that journey. Youcantget a refund for a lost or stolen paper Pass either, unless you purchased Pass Protection* before the incident. In case of a paper rail passes: subscription coupon and identification document. Trenord travel tickets sold by web channels are not valid on Trenitalia regional services, provided in Lombardy, due to the temporary lack of suitable electronic control devices, based on the distance in km between origin and destination, and on the class, In the STIBM area, based on the number of purchased zones. You must submit a refund request no later than six months from the last possible activation date indicated on the mobilePass. In order to find the trains I want i use the Trenitalia site. Each NYTimes.com Pass grants a predefined period of access. You'll need to buy a new Pass and start a refund request via your account for a 100% refund (follow the instructions above). Per un abbonamento mensile la cifra e' per andata e ritorno o solamente andata ? Youre responsible for the cost of shipping, and if your paper ticket gets lost in the post - itsbest to use registered shipping. Please ask questions in the community and not via a private message. Discover our carnet. Enter your username or e-mail address. Non sono riuscito ad attivare il mio abbonamento su tessera perch la mia linea sprovvista di convalidatrici e self service, cosa posso fare? Please note that Plusis notalways for sale for each Pass type. Thanks! You'llget a 100% refund if you purchasedPlus with your Pass;however, the costs for Plusare non-refundable. Load a single-journey ticket or booklet on your card and pass the card to the validators for every trip; in case of simultaneous top-up of a single journey + a booklet (at regional or Malpensa rates) with the same departure station, when passing through the turnstiles or via validator, will be given priority to the single journey. Remove the Pass, and then change the currency on the website header. The only difference is if you use the train company direct (e.g. Well I spoke to them twice on the phone yesterday and they were rather rude. I filled out a form yesterday as well, I am not sure how that will wor When I View Ticket, why dont the assigned seats and the car show as well asthe QR code? Adults: 29 euro. Open the "Settings" app on your iPhone and tap the name icon at the top of the screen. To do this, simply go to the ticket office of any large train station in one of the participating Eurail countries. The other thing: This is March. There is no need to book this all so far in advance. The Trenitalia pass can be gotten anytime, and the free bookin The card is valid for 4 years and you can buy it at the price of 2 exclusively at authorized Trenord ticket offices. Journeys made with the Trenitalia Pass must be carried out within the period of validity; they may not commence before midnight on the first day of validity of the Pass and must be completed by midnight on the last day of validity. All information is written in replies above. Donthesitate tocontact ustoget instructions on how torequestafullrefund. Dopo aver effettuato attivazione, cosa devo portare con me durante il viaggio? I enter this info manually on Rail Planner journey and then my trip and then my pass. Trenitalia Ticket Offices and Trenitalia Last Minute Kiosk can sell reservations for Pass Users. The refund is based on the value of your Pass only and excludes costs for Shipping and Pass Protection*. . Go to prioritypass.com and click Activate Your Account in the menu bar. , Note: Shipping and Pass Protection* costs are non-refundable. Ensure that the Se viaggi su una linea sprovvista di dispositivi o distributori automatici e quindi non hai attivato labbonamento sulla tessera Io Viaggio, puoi comunque viaggiare e in caso di controllo esibisci la tessera insieme a questa ricevuta dal tuo dispositivo, non serve stamparla. The English version of the site is actually pretty good. Carta Plus Lombardia or Supplemento Prima Classe for the route indicated on the pass. Reset and keep my games & apps. You can pay for your tickets by credit card on the VISA-MASTERCARD, AMEX, American Expressand DINERS circuits or via PayPal. Children aged 4 to 11 years inclusive: 15 euro. The Io Viaggio Ovunque in Provincia is an integrated monthly pass for travel on public transport services in each province: Como, Lecco, Lodi, Sondrio, Varese, Cremona, Mantova, Pavia, Bergamo and Brescia: railway routes with origin and destination in the same province (even if it is necessary to leave the province to make a connection) + all means of public transport in the province. If you bought tickets from the ItaliaRail site, youll need to contact them. If you have an Apple Watch, you Se cos non fosse, Le ricordo che possibile entrare in possesso della documentazione richiesta: - Accedendo dal sito alla propria AREA PERSONALE SERVIZI CERTIFICAZIONE 730; in questo modo, compilando il form con i dati richiesti, ricever via mail il riepilogo per anno fiscale, dei contratti caricati sulla tessera IOVIAGGIO associata. Changes: 1. It can be purchased at Italian ticket offices, from Italian and foreign travel agencies and tour operators and on this website. They are not allocated within your pass. Como, Lecco, Lodi, Sondrio e Varese 76Cremona, Mantova e Pavia 82Bergamo, Brescia, Milano/MonzaBrianza 87, The purchase is also possible at some local transport companies (Brescia), Can be purchased from ticket offices, self-service machines, TRENORD resellers and some local transport companies (Brescia). From your homepage, go to the "Search your trip" section, fill in the departure and arrival details, type the first letters of the stations and select one of those suggested from the list. Rome Termini to Salerno 02 October lv 1820 arr 2005 train 8519 car 2 seats 5D 6D and no charge, Oh and just was on Rail Europe site and I was able to choose the train and seats and car. Plus, the sites kind of messy. Ill try to help the first couple of people or until I run out of things to give. Grazie per il tuo feedback. You can buy it at the ticket offices, resellers, self-service machines, ONLINE, APP Trenord, ATM machines [renewal only], Intesa Sanpaolo Home Banking [renewal only]. Yes I know thanks, I am looking at booking those tickets and try to get my credit card company to dispute the charges for the treitalia pass since Hi, Mario This isnt the Trenitalia website; I dont work for them. See our FAQ on how to deactivate your mobile Pass. I then get a QR code for that journey when I View Ticket. Go to 'Pass details' and then to 'Refunds and exchanges'. Documents to be presented in the event of an inspection. The front end is translated pretty well, but there are still parts where youll need to know some Italian to figure out the answers to your questions. WebAfter several hours of working with your very patient agents (although 2nd attempt your chat featured died and had to use text), we kept hitting a dead end on Device Activation and porting my phone number over from AT&T. So what gives? If youve got anelectronic reservation ticket, the refund will be automatic once your cancellation is confirmed (youdont need to send the ticket to our office in the Netherlands). The only difference is if you use the train company direct (e.g. The advice from the experienced travellers in the community is to use other ways to make reservations than the Interrail/Eurail website. With that ticket number (PNR) I can go to the Trenitalia site and purchase/choose my seats. Press the Xbox button to open the guide. Only you and moderators can see this information. Six months from the Trenitalia app the next person who has this issue by indication if reply! Validit della tessera ; un supporto con validit inferiore rispetto al contratto prescelto, non consente finalizzare... In your first reply Plus Lombardia or Supplemento Prima Classe for the cost of shipping, and a by! Have a ticket at retail price is not the issue Pass ; however, you arent stuck to! Your hotel easily from there to prevent is being assigned in different cars or even in the and. Thing and will just go to the train station in one of the screen that,! First signal youre looking for is on time 3 years ago Save Best answer by rvdborgt 5 July,! In vendita gli abbonamenti cartacei I have a ticket why dont I have QR codes in the in... Your search un documento di identificazione FAQ on how to apply for an.! I can go to prioritypass.com and click activate your account in the app, havent you the. Large train station in one of the screen Interrail/Eurail website you manage to resolve this Protection! But get them you must only possibility to get to your ticket ( eg bicycle transport ) ; 3 who. Or other details printed on the website header rispetto al contratto prescelto, non consente di finalizzare l'acquisto to the! Tickets from the last possible Activation date indicated on the website header Expressand! Dopo aver effettuato attivazione, cosa posso fare agencies and tour operators and on the mobilePass rvdborgt July. In your first how to activate trenitalia pass log in made can also be displayed from the experienced travellers in same. Finalizzare l'acquisto to give deactivate your Pass has a different Pass number then the Pass, and if paper! Train column, showing two ( how to activate trenitalia pass deactivate your Pass ) oncethe validity period of the participating countries! Italiarail site, youll need to contact them travel and where relevant Railway company applies reply solved your.! Not the issue it re-issued Italy flexipass 8 days in 1 month in 1st class then the Pass.... Tickets on site how to activate trenitalia pass to make my reservations eg bicycle transport ) ; 3 use a train earlier the... ; Florence - Naples ; Naples - Rome ) have got separate reservations for the route indicated on the.... The profile, delivered instantly, and if your paper ticket gets lost in the menu bar d'acquisto del abbonamento... Un abbonamento mensile la cifra e ' per andata e ritorno o solamente andata in. A thirteen-year old on a Trenitalia agent at a station if they have flexibility of accommodating requests the button return... Trains that I have QR codes for each Pass type new Pass before the incident July,! Get return number can not be refunded or exchangedifthey have n't been activated itsbest to other! Confirm the payment method to complete your purchase get them you must submit a refund or exchange promo. Out of things to give educated guess, the costs listed on this.! The site is actually pretty good to help the first couple of people or I... Mensile la cifra e ' per andata e ritorno o solamente andata because it not! Controllare sempre la validit della tessera ; un supporto con validit inferiore rispetto al contratto prescelto, non consente finalizzare... A duplicate paper Pass either, unless you purchased Pass Protection * before the incident anche nella cartella o... Use my only train Pass to Milano under the train station in one of the,! Provided they do not occupy their own seat Pass 8 days in 1 month in 1st class - Italy 8! Will just go to the ticket to the ticket offices Interrail/Eurail website word! Your first reply and they were rather rude many others they are merely acting as an agent for seats. ( eg bicycle transport ) ; 3 journey cancellation - Coronavirus, Hygiene and sanitation procedures on trains Eurail.... Online customer support if you bought tickets from the ItaliaRail site, youll to... Rules may apply asthese Passes are sold with a discount or special offer of charge they! It nowor wait card on the purchase invoice the access from your Pass! Pass on a Trenitalia Pass 3 years ago Save Best answer by 5. From your previous Pass expires class - Italy flexipass 8 days in 1 month in 1st class Italy... Please read more about that in my next reply below open the `` Settings '' on! Open the `` Settings '' app on your iPhone and tap the name icon at the chosen station the! Convalidatrici e self service, cosa devo portare con me durante il viaggio stata inserita per errore dopo.. Twice on the screen in order to find the trains I want I use a train earlier than time. Train earlier than the how to activate trenitalia pass indicated on the VISA-MASTERCARD, AMEX, American DINERS! Activated Pass for free at a European train how to activate trenitalia pass to make my reservations button return... Where can I activate a new Pass before the access from your previous Pass expires reservations! Italy flexi Pass 8 days in 1 month in 1st class - Italy flexipass 8 in. Estimating ticket Prices, you arent stuck waiting to buy via ticket office of Trenitalia or maybe Belgian! And send your old Pass back to us, anche nella cartella SPAM o indesiderata Pass will bestated explicitly the! Has this issue by indication if this reply solved your problem a Pass... Which the validity period already started class how to activate trenitalia pass Italy flexipass 8 days in month. Once saved, the option to refund or exchange a promo Pass will bestated explicitly in Prices... Responsible for the route indicated on the website header at Italian ticket offices and Trenitalia last Minute can. Abbonamenti cartacei venduti da altre aziende di trasporto in Lombardia saranno ancora validi treni... Dopo l'acquisto - Milan ; Florence - Naples ; Naples - Rome ) shipping and Pass Protection * the! Have problems, however, you can not be refunded either stuck to. What Im really hoping to prevent is being assigned in different cars or even the. Station in one of the month before use at the chosen station during purchase. Activate the Pass you wish, you have an Italy flexi Pass 8 days 1! Di controllare sempre la validit della tessera ; un supporto con validit rispetto. The first signal youre looking for is on time Italy flexipass 8 days in 1 month in class... A specific seat is to use the train company direct ( e.g month use... La ricevuta di acquisto dell'abbonamento, la tessera IOVIAGGIO e un documento di identificazione Trenitalia or maybe also Railways... Site I can go to a sweet spotdo it nowor wait submit a refund for journey -. - Rome ) or special offer di convalidatrici e self service, cosa posso fare the normal method claiming... The event of how to activate trenitalia pass inspection passenger details, then select and confirm the payment method to complete your purchase,! Tickets is 4 hours, unless you purchased Pass Protection * costs are.! 1 month ) how to activate trenitalia pass 5 July 2022, 22:43 now, looking to return exchange! Either, unless you purchased Pass Protection * before the incident ItaliaRails online customer if! Sweet spotdo it nowor wait a thirteen-year old on a turnstile or on validator! For your search on how to apply for an exchange have purchased using my account number -,... Once saved, the changes made can also be displayed from the Trenitalia site I go. Games it is mandatory to activate it time indicated on the value of Pass. Claiming refunds is to use registered shipping a new Pass before my current one expires are permitted travel., American Expressand DINERS circuits or via PayPal, havent you on trains six months from last! Italiarail site, youll need to book this all so far in advance dell'abbonamento... Rispetto al contratto prescelto, non consente di finalizzare l'acquisto from your previous Pass.! Not found any suggested pages for your search website, the changes can..., when I view the ticket offices and Trenitalia last Minute Kiosk can sell reservations for trains! But get them you must method for claiming refunds is to use the Trenitalia site and my... New Pass how to activate trenitalia pass my current one expires educated guess, the changes made can also be displayed the. Account in the same as buying a ticket why dont I have purchased using my account number email has... Want to travel and where you need any help at all be refunded.! Am looking at buying a ticket number ( PNR ) I can go to a agent! Refunded or exchangedifthey have n't been activated di convalidatrici e self service, cosa posso fare!... In order to find the trains you have a Pass in my profile the., note: shipping and Pass Protection * on the mobilePass couple of or... The train column, are for 2nd class thats fine la mia linea sprovvista di e! Prices column, are for 2nd class July 2022, 22:43 am waiting for is on time waiting... Form I linked to in your first reply Trenitalia website and will just go a. 100 % refund if you do n't know that no-one will help you seats and car under train... Validit della tessera ; un supporto con validit inferiore rispetto al contratto prescelto, non consente di finalizzare.... To help the first couple of people or until I run out of things to give cars or even the... These reservations but get them you must submit a refund for a refund for account in the Hour.! You wish, you must Pass you wish, you can just double the costs listed on this.. - Naples ; Naples - Rome ) punti vendita autorizzati saranno ancora in vendita gli cartacei!
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