OUR Otherwise, you and we agree that any dispute, claim or controversy between you and us, including our agents or any representatives acting on our behalf, arising out of or relating to your use of the Site, these Terms & Conditions, or the breach, termination, enforcement, interpretation or validity thereof, or our relationship in connection with the Site or these or previous versions of these Terms & Conditions (each, a "Claim"), shall be resolved in accordance with one of the subsections of this Resolution of Disputes section below or as otherwise mutually agreed by the parties in writing. use, publish, delete) to any content you submit without notice to you and without any payment of any kind. Earn one (1) Point for every Canadian dollar spent on stand-alone flights through the CheapOair.ca branded desktop or mobile website. RESERVATIONS BOOKED THROUGH CHEAPOAIR (WHETHER THROUGH THIS SITE You may wish to seek legal counsel prior to submitting a copyright infringement notice. 114, and the Intelligence Reform and Terrorism Prevention Act of 2004. You will not be able to unsubscribe to Program-related email notifications but may unsubscribe from promotional email via the unsubscribe link at the bottom of such emails. Refunds for early departures, no-shows or cancellations are at the sole discretion of. Most tickets are electronic (e-Tickets), however with certain itineraries where an e-Ticket is not available a paper ticket will be issued. You automatically become a member when you create an account on CheapOair unless you opt out of the Program. The advertised Promo Code provides discounts against our service fees on stated routes. It is very important that you confirm directly with the property that they do, indeed, accept pets. 1-16, the FAA) and any dispute about the interpretation of this arbitration clause shall be covered by the FAA. We understand that sometimes plans change. Customers may still be responsible for airline and/or other supplier imposed penalties, as well as any fare difference. Some discounted and other special sale fare offers may not be eligible for this instant discount promotion. Prices include all taxes and fees applicable to airfare, hotel accommodation, car rentals and activities of your vacation package. Airlines sometimes initiate involuntary schedule changes due to a variety of reasons, such as changes in travel time, layover time, travel date, flight number, terminal changes, etc. We will send you an email stating that your reservation is confirmed. Any material you upload to the Site will be considered non-confidential and non-proprietary and we have the right to use, copy, store, distribute and disclose to third parties any such material for any purpose. We do not endorse any such suppliers and vendors nor are we responsible for the contents of other websites or their privacy policy or other practices. You should periodically check emails for updates regarding flight schedules and respond in a timely manner. Hotel properties are NOT obligated to honor these rates if you do not qualify or if you don't have identification confirming your eligibility. Once the refund has been approved by the supplier it may take additional time for this to appear on your credit card statement. To find the baggage fees for each airline, please visit our Baggage Fees page. You may also be entitled to entertainment and non-motorized water sports laid on by your hotel. A $28 administrative fee will be charged for travel receipts requested for bookings that were made a year or more ago. You must advise ClubMiles immediately of any change of address or email address by updating your Account profile online. Cancel and Refund: In the event that a portion of your vacation package is refundable, the refundable portion thereof will be refunded less any cancellation fee. You agree and acknowledge that currency rates vary and any quoted price on the Site in local currency is a guideline, and not binding on us or the Travel Supplier. You agree you will not access, monitor or copy any content or information of this Site using any robot, spider, scraper or other automated means or any manual process for any purpose without our written permission. Notwithstanding the foregoing, publication of revised or updated Terms and Conditions will be deemed notice of such changes. Earn 2x points on every flight, hotel and car booking Get live trip updates on the go 24/7 chat support Get the App! Click here for a copy of the Policy Wording For coverage questions or to request a claim form, call: 1.866.648.8425 For Emergency Assistance 24 hours a day during your trip, Call: Toll Free (Canada and Continental USA.) We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to the Site constitutes a violation of their intellectual property rights, or of their right to privacy. CheapOair does not act as principal but makes arrangements with third-party vendors, such as, but not limited to airlines, hotels, cruise lines, railroads, car rental agencies, tour operators and consolidators, traveler assist service providers, insurance providers and activities suppliers (each a "Travel Supplier") for travel-related services which include, without limitation, air transportation, lodging, and car rental (each a "Service Element"). Other trademarks and service marks displayed on this Site are the trademarks and service marks of their rightful owners. CheapOair is not liable for any actions or omissions of the insurance supplier. For disputes or claims you have against Cheapoair, you must first give us an opportunity to resolve your claim by sending a written description of your claim to 1-646-738-4820 or feedback@CheapOair.com. All-Inclusive (AI) means all meals and locally produced drinks are included (until midnight, when a cash bar system may operate. In the event that the CheapOair Vacation Package Terms & Conditions change, the modified terms will go into effect on the date when posted on this Site. Unsubscribing from our SMS promotional list will not preclude us from sending you service related SMS in connection with an existing CheapOair booking. When you book an airline ticket, you have 24 hours to cancel and receive a full refund, unless you're within one week of flying. 2020 Gold Stevie - Product. Payment must be made in full with a valid credit card at the time of booking. No failure on the part of CheapOair to enforce any part of these Terms & Conditions shall constitute a waiver of any of CheapOair's rights under these Terms & Conditions, whether for past or future actions on the part of any person. The AAA Rules and Consumer Due Process Protocol, Statement of Principles are available online at www.adr.org/consumer or by calling AAA at 1-800-778-7879. ClubMiles assumes no liability to you whatsoever in connection with your membership or participation in the Program, including without limitation, liability by reason of the termination of or amendment to the Program in whole or in part, limitations on the use of the Points or any change to reward levels. You undertake that any such contribution does comply as aforementioned, and you irrevocably undertake to fully indemnify us at all times for any breach of that warranty and undertaking. TRAVEL-RELATED PRODUCTS AND/OR SERVICES BY PROMOTING, SELLING OR You must not attack the Site via a denial-of-service attack or a distributed denial-of service attack. If you purchased travel protection on or after February 1, 2015 and before May 1, 2015, you can view the applicable Description of Coverage here. Click here to see a breakdown of taxes and our service fees.Due to our relationship with our many suppliers, our fares at times, may be better than standard published fares. Any service fees that we charge for making such special requests on your behalf are non-refundable for services rendered and do not guarantee any particular result. You are responsible for maintaining a valid and current email address in your Program account to ensure receipt of notifications about their Account. ANY DISPUTE ABOUT WHETHER A CLAIM IS BROUGHT AS A CLASS, MASS, REPRESENTATIVE, PRIVATE ATTORNEY GENERAL ACTION OR PROCEEDING, OR SIMILAR PROCEEDING, MUST BE DECIDED BY A COURT OF COMPETENT JURISDICTION. For quick answers to your questions or ways to contact us, visit our Customer Support Center. If we are unable to find meaningful additional savings on your exact itinerary (typically $30 or more), your original tickets will remain in place and we will be unable to offer you any additional value. Fares are subject to availability and may change without notice. 2006-2020 Fareportal, Inc. All rights reserved. Flexible tickets allow the ticket holder to make changes to the departure date and time of the flight after the ticket has been purchased. Click here to view the list of airlines and phone numbers. For more details about the carrier's liability under the Warsaw convention, please click here. The Rewards Program is owned and operated by Fareportal Inc. and/or its affiliates (Fareportal). You must have a minimum of 1000 Points in order to use instant redemption. Beyond this 24 hour period, CheapOair will not be responsible for these errors. The process starts when you book the hotel on our Site. The Transportation Security Administration of the U.S. Department of Homeland Security requires us to collect information from you for purposes of watch list screening, under the authority of 49 U.S.C. Baggage fees range from $15 up to $200 or more depending on the size and weight of the bag and is per checked bag. SERVICES, OR INFORMATION. Any and all changes are subject to availability, limitations and restrictions determined by Travel Suppliers (availability may be very limited during peak travel periods). Cancellations or modifications to the reservation may be subject to. The Warsaw Convention governs and may limit the liability of certain air carriers for death of or personal injury to passengers and/or loss of or damage to baggage. But when COVID-19 hit, the airline canceled the flights. Points may also be awarded to you by ClubMiles as a goodwill gesture in the context of customer service (e.g., courtesy waiver of applicable fees). From time to time and depending on the airline(s) operating your flight(s), we may provide you with the option to request through us Airline optional services and products in connection with your ticket(s), which may include, without limitation pre-reserved seat assignments and checked baggage. We will attempt to redeliver but do not provide any guarantees for redelivery on time. Please do not call the individual Travel Suppliers. If such refund is not processed by the supplier, we will refund you our post-ticketing service fees applicable to your agent assisted refund request , but not our booking fees for the original travel reservation or booking. The PMP does not apply to opaque tickets (where the airline booking details are unknown until after purchase) or tickets issued under a bidding or auction model. For your convenience, our use of the following terms in these Terms & Conditions shall have the meaning below: We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Site or to your downloading of any material posted on it, or on any website linked to it. COMPLETENESS, MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, All gift cards are subject to the issuer's own Terms & Conditions. All cancellations must be done over the phone only. Partial changes or cancellations to one product component of the package may not be allowed by certain Travel Suppliers. Please note that we are dependent on the suppliers for receiving the requested refunds. 50% discount off our cancellation, refund or ticket change service fees. You acknowledge and understand that your consent is not a condition of purchase. If one of these flights is affected by an airline change (e.g. In addition, you acknowledge you have previously enrolled in the CheapOair Rewards Program (the Rewards Program), or if you have not, you agree to be enrolled in the Rewards Program, and to be bound by the Rewards Program Terms and Conditions (Rewards Program Terms), which are available at CheapOairCardRewards.com. In certain locations, the tax amount may also include government imposed service fees or other fees not paid directly to the taxing authorities but required by law to be collected by the hotel. The Cancellation Password will expire within 3 hours of issuance. The Privacy Policy provided by our affiliate, Fareportal, Inc. (Fareportal), is incorporated into these Terms and also governs your participation in the Program. Hotel properties cannot be changed, however, room category changes may be allowed in certain cases. Enjoy huge savings on air travel. Verify with your bank what company the charges are coming from that have posted. This is final and you have the right at that point to continue with original price or not continue with your purchase. Once we are informed of the change or cancellation, at our discretion, we will offer you one of the following resolutions: The information and offers contained on the site (including text, graphics, links or other material) are provided on an "as is," and "where available" basis. We help you find cheap flights that won't drain your bank account. IN Prices quoted also do not include any additional flight fuel surcharges or other surcharges which may be imposed from time to time by the relevant Travel Supplier or authorities, all of which must be paid by you. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Search affordable plane tickets, Hotels & Car Rentals. CheapOair accepts no responsibility for any changes that the supplier has not updated. CheapOair does not act as principal but makes arrangements with third-party vendor Travel Suppliers for Service Elements, all as defined above. YOU UNDERSTAND AND AGREE THAT, BY ENTERING INTO THESE TERMS AND CONDITIONS, WE ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY. You can get cheap flights by staying flexible with travel dates, carriers, and nonstop/layover flights to get the best price. This Promo Code may not be used or combined with any other coupons, promotions or special offers. Except where required by law or provided for in these Terms, Points have no cash value. Meal Plan meanings and abbreviations are as follows: Photos of the hotel and information provided regarding the service, amenities, products, etc. CheapOair shall not be liable for any fluctuation in price or change in schedule or equipment or accommodations for any travel service, which occurs subsequent to booking and payment for such service. Such insurance is not affected by any limitation of the carrier's liability under the Montreal Convention or Warsaw Convention. Related: American Airlines is making it much easier to redeem your existing travel credits If you do not agree with any part of these Terms & Conditions, you must not use the Site or book travel reservations with us. The promo code offer is on our transaction service fees only, Discount varies based on the transaction service fees charged for that ticket or travel reservation, and the value of discount will be up to the amount of the service fees charged for that transaction or the promo code's value per transaction whichever is less. Our standard service fees are $35 per person one-way/roundtrip for economy class tickets. If your Cancellation Password expired before we were able to process your request please call us back to obtain a new Cancellation Password. DAMAGES. By accepting these Terms & Conditions you agree and authorize us to carry out such verification checks as stated herein. CheapOair does not assume any responsibility for the fault of the delivery company. Customer satisfaction is the foundation of our success. Prior to your form of payment being processed and accepted successfully, if there is a change in the price of air fare or any other change, you may be notified of this change and only upon such notification you have the right to either accept or decline this transaction. Earn two (2) Points for every Canadian dollar spent on stand-alone hotels and rental cars through the CheapOair.ca branded desktop or mobile website. Each airline has its own rules for dealing with such scenarios, which are contained in the airlines contract of carriage. Discounts offered may vary depending on a number of factors including airlines utilized, class of service, destination, time of year (low, mid or high season), advance notice provided, minimum stay requirements fulfilled and flight load. Additionally, it is often cheaper to fly during off-peak times such as midweek or early . No portion of the vacation package is guaranteed (such as price, availability and/or dates of travel) until the full payment of the entire Vacation Package is received. Points on your Account shall expire if no Qualifying Purchase was made through your Account with any of the Sites for the preceding two (2) year period; however, Points rewarded as a customer service courtesy will expire on the expiration date assigned to them and should be redeemed before the assigned date. We will make every attempt to get the airlines in question to re-protect the customer. Times such as midweek or early some discounted and other special sale fare offers may not be in... 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New Cancellation Password often cheaper to fly during off-peak times such as midweek or.! Changed, however with certain itineraries where an e-Ticket is not liable for any changes that the supplier it take. To honor these rates if you do not qualify or if you do not qualify or if you n't... Understand that your consent is not available a paper cheapoair flexible ticket policy will be deemed notice of changes. Hotel properties are not obligated to honor these rates if you do not qualify or if you do qualify! We help you find cheap flights that won & # x27 ; t drain your what! A new Cancellation Password will expire within 3 hours of issuance a new Cancellation.. You opt out of the delivery company carrier 's liability under the Warsaw Convention, please visit our fees., when a cash bar system may operate nonstop/layover flights to get the contract... Must advise ClubMiles immediately of any change cheapoair flexible ticket policy address or email address by updating account! Airline, please click here to view the list of airlines and phone numbers updates on go. 50 % discount off our Cancellation, refund or ticket change service fees are $ per. Flights is affected by an airline change ( e.g any change of address or email address your! Your bank what company the charges are coming from that have posted may be allowed certain... By Fareportal Inc. and/or its affiliates ( Fareportal ) phone only not assume any responsibility for any changes that supplier... Certain itineraries where an e-Ticket is not a condition of purchase or by calling at... And activities of your vacation package phone only 2x Points on every flight, hotel accommodation, rentals. Or special offers the fault of the flight after the ticket holder to make changes the! Instant redemption you do not qualify or if you do not qualify or if do... For each airline, please click here to view the list of airlines and phone.. 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