What worries me the most is that I cannot use recovery mode since neither of the accounts passwords nor the FileVault recovery key is accepted to unlock the volume. I use lastpass to manage passwords so I know my passwords are correct. Data security is at an all-time critical level. Can I use a vintage derailleur adapter claw on a modern derailleur. What on earth is going on!?? Press J to jump to the feed. In order to unlock it you need to click on the Finish case merging in the case details panel. macOS High Sierra (10.13.2), Boot your Mac to Recovery Partition, Internet-based Recovery, or use a USB-based installer to boot your Mac to the desired environment. icon to be prompted with performing a reset by using your Recovery Key. . Apple support keeps giving me the run around. Click on All Control panel items and select " BitLocker Drive Encryption". I had to erase my MacBook Pro (mid 2015) and reinstall the OS after completing a contract with a client, where my machine had been "imaged" by their IT team to make it easier to access their systems. Apple disclaims any and all liability for the acts, You are using an out of date browser. What tool to use for the online analogue of "writing lecture notes on a blackboard"? It does seem to be asking for a password of a user account. call Will Photos On My Phone Be Deleted After Syncing? Open System Settings and click on Apple ID. You can also use the command: Now let's say you need to use the volume again to save some new work, you have to mount it. I tried doing it in recovery, it said This supplied iCloud account was unable to unlock this volume. rev2023.3.1.43269. All postings and use of the content on this site are subject to the. Copy this string for use in the next step.. Press and hold the power button until seeing "Loading startup options.". Turn on your Mac and immediately press and hold Command () and R to start up from macOS Recovery. Why are non-Western countries siding with China in the UN? Enter what's required to create a new password. Click Unlock Now and continue. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. To aid us in isolating this issue, can you clarify the following? Once completed, click the Reset Password button. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. null, User profile for user: when I go through the steps to change the password, it says the password reset failed and it can't unlock this volume. A message stating "Verification failed. Dennis_w_d, Cant log into anything on Mac. Fix 5: Change your Apple ID password 6. TechRepublic Premium content helps you solve your toughest IT issues and jump-start your career or next project. Strangely, I can login to iCloud when using the other users on my Mac. No. Now press the power button again to turn on the device. How do I unlock my iTunes account when my old e-mail is unavailable? You will be prompted to enter the master password to unlock the keychain. 5. Click Settings > your name > Password & Security. 3. 3. Youll receive primers on hot tech topics that will help you stay ahead of the game. It seems as though you cant go a day without hearing about a security breach or a ransomware attack that has impacted hundreds of thousands of individuals and cost millions of dollars worth in data loss and recovery efforts. I am trying to login to iCloud on my MAC (non iCloud email address) in System Preferences and have had the spinning wheel of death for over 20 minutes at this point. THE SITUATION Is there any way to remove the icloud lock ? Ensure you're using the Apple ID and password that your Mac is signed in to with and the information is correct. Thanks. Type in the code sent to your phone or trusted device if you're asked to. 1-800-MY-APPLE, or, Sales and You're also provided with a new recovery key and have the option of sending this new key to Apple. But when I repaired the second Macintosh HD - Data, it asked me for a password again. To start the conversation again, simply Thanks for the picture. This may influence how and where their products appear on our site, but vendors cannot pay to influence the content of our reviews. All Rights Reserved. On the occasion that resetting the login password keeps returning the error that reads "The supplied iCloud account was unable to unlock this volume," you can change the Apple ID password, and then repeat what you were doing with it. Is that right or am I off with that assumption? Forgot your Mac password? Does any have any other ideas? Refunds. Share your FileVault recovery experiences in the comments. Heres the downside: Due to how Apple handles the setup of the encryption by tying it to the users login account, if you forget your password, you will not be able to access your protected data unless you have retained a physical or digital copy of the recovery key. Because FileVault is active, I cannot access the macOS Utilities (+R held while booting) to run the 'resetpassword' command in the Terminal. Jadi, saya menekan tombol on/off dan mendengarkan waktu mulai dari peredam dan dengungan pelan dari kipas. Anyway if I try and unlock the volume (again I'm 100% sure what the password is) I get the spinning thing and it says unlocking but then I get "An error occurred in mounting your volume. Security unlock-keychain /Path/to/keychain/file. Today It says "The supplied iCloud account was unable to this Volume. If you're unable to remember the password to unlock your Mac and your Apple ID isn't working as expected you can see what steps to take next here: If you forgot your Mac login password, Supplied icloud account was unable to unlock this volume, User profile for user: Create an account to follow your favorite communities and start taking part in conversations. only. There are 5 methods you can apply, including: Use Apple ID to reset your Mac password (The supplied iCloud account was unable to unlock this volume?) I have read this post -> Enter a password to unlock the disk maci - Apple Community Refunds. The device is showing up under my apple ID. Apple lays out the steps to regenerate that from https://support.apple.com/en-us/HT202649. 1-800-MY-APPLE, or, Use FileVault to encrypt your Mac startup disk, Sales and Identify a FileVault 2 encrypted volume, one with an Encryption Type value AES-XTS. This site contains user submitted content, comments and opinions and is for informational purposes We see that you're attempting to access macOS Recovery and during that process receive an error regarding your iCloud account. Hmmm, are there other devices that could lock it or get a pin to add to the password entry? omissions and conduct of any third parties in connection with or related to your use of the site. 5. omissions and conduct of any third parties in connection with or related to your use of the site. 2019 MacBook Pro ii.3Ghz, Upgrading from Catalina to Big Sur. . Take a look at more info regarding FileVault below: Let us know the additional requested details in a reply to this post, and we'll follow up from there. Fix 4: Use the Reset Password Assistant, Use iBoysoft Data Recovery in Recovery Mode. It prevents unauthorized users from accessing the contents of a FileVault encrypted drive. We bring you news on industry-leading companies, products, and people, as well as highlighted articles, downloads, and top resources. Step 3: Enter your details on the next page and " Register Now ". Even when connected to Wifi, the resetting of the machine password via an Apple ID does not function properly. 2. mark symbol when It ask for your password? In Terminal, type (without space and inverted commas) reset password and hit return. Type the following command and hit Enter to open the Reset Password assistant. Otherwise, continue with the steps below. The idea is that if, in terminal, you reset the user account password, the password would " re-sync" to the Data drive. I understand I cannot use other resetting methods because I don't have the necessary credentials. For more info, visit our. This appeared to erase both the HD and the HD - Data volumes. 1-800-MY-APPLE, or, Use FileVault to encrypt the startup disk on your Mac, Sales and Tried all passwords and all permutations of passwords past and present. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of So I turned my Mac on and the password won't work, I'm 100% sure the password is correct but it just won't work. If you forget your Mac's login account password, you might not be able to access the data stored on a FileVault encrypted drive. Lets Find Out, Can I Game Without Headphones/Headsets? 4. Was Galileo expecting to see so many stars? After connecting to Wifi and entering Apple ID credentials, it says 'There was an error connecting to the Apple ID server,' (I've read all over the internet that reconciling the system clock to the correct date/time resolves this. Fix 4: Use the Reset Password Assistant 5. Unknown error has occured" keeps coming out. after entering your Apple ID credentials. If it was part of the High Sierra installation, then probably. What on earth is going on!?? The. Second opinion] I cannot open it- I am locked out! Or sometime it lets me successfully sign into the iCloud account and gives me the option to type in a new password/hint, so I do and then it says "Reset Password Failed" and "An internal error occurred", If I choose "My password doesn't work when logging in" then it asks me to "Enter your password to unlock the volume "Macintosh HD" - Here's where I think the problem is, the disk shouldn't be locked! I've read other posts online which suggest trying to boot into single user mode, but if I hold cmd + s on boot it just takes me straight to the login screen which of course no passwords work! Login to my apple ID/icloud from either web or my MBA, I get a message saying I need to unlock my account, Visit iforgot.apple.com to reset password/unlock account. I did it multiple times, with the same result. ask a new question. Clash between mismath's \C and babel with russian, Can I use this tire + rim combination : CONTINENTAL GRAND PRIX 5000 (28mm) + GT540 (24mm). Suppose you didn't manually back up your Mac before the update; there's still a chance that you have a local APFS snapshot of your startup disk to restore to if you have configured Time Machine to back up to an external drive and back up your Mac automatically. But none worked. It asks for an unlock password, but I have no idea what to enter. Click on Turn Off BitLocker. Where isn't your password working? Successful IT departments are defined not only by the technology they deploy and manage, but by the skills and capabilities of their people. 6. I tried entering my user login password and my iCloud (Apple ID) password. Alternatively, you can reset your password frommacOS Recovery. 10 Terminal commands to speed your work on the Mac (free PDF), How to recover data encrypted with Apple's FileVault 2, Maybe it's time for Apple to spin off the Mac as a separate company, This is how much your Apple ID is worth on the dark web, TechRepublic Premium editorial calendar: IT policies, checklists, toolkits and research for download, The best payroll software for your small business in 2023, Salesforce supercharges its tech stack with new integrations for Slack, Tableau, The best applicant tracking systems for 2023, MSP best practices: PC deployment checklist, MSP best practices: Network switch and router maintenance checklist. Click on the Utilities menu and select Terminal. A forum where Apple customers help each other with their products. Then if I try to get to the internet from the Mac it gives me an error message An unknown error occurred (13014). Try any other Apple ids for anyone using the computer , if not it's an erase 2 SwaggyCrab 2 yr. ago Yup I logged in on my previous iCloud and it worked 1 SwaggyCrab 2 yr. ago I assumed this was the same password as before, but I got a popup asking to "Enter the passcode you use to unlock