AA1542. British Airways Arrivals Lounge at London - Heathrow (LHR) T5: airport lounge review, location, amenities, pictures, ratings, food, drinks, access rules. Galleries Club lounges are the equivalent of business class lounges, which serve business class passengers on intra-Europe flights, as well as on intercontinental flights on British Airways' Club World product. Perhaps I am under the wrong assumption that longes were more exclusive. Clearing security might require a boarding pass departing from the terminal. Useful. Readers of my blog get free VIP perks when booking Virtuoso rates at luxury hotels via Classic Travel. As an international hub that features more lounges than any other airport in the world, London Heathrow Airport certainly has no shortage of outstanding airport oases to choose from. Click here to subscribe to my Youtube channel. Several years ago, Turkish Airlines opened its premium Istanbul Arrival Lounge. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). I went for a portion of the Spanish-style chicken with chorizo in a tomato sauce accompanied by a glass of the Spanish sparkling wine. I am flying business from LHR to Sofia in July. London Heathrow Terminal 5. Contact me to get a resort credit and two personalized experiences (for two) at any Soneva resort in the Maldives or Thailand. Lets take a look at what each tier of British Airways lounge has to offer, and how you can access them. list of British Airways lounges in the U.S. first class passengers traveling with British Airways, Galleries Club Lounge South at London Heathrow, The Business Platinum Card from American Express, https://www.britishairways.com/en-us/information/lounges, https://en.dragonpass.com.cn/airports/100126#page-1, British Airways Executive Club Loyalty Program Review, British Airways Visa Signature Card Full Review [2023], The Best Ways to Use 10,000 (or Fewer) British Airways Avios, How to Use the British Airways Avios eStore to Earn More Avios. Interactions were minimal, but the brief moments I did have were pleasant and professional. Looking for a business card? No responsibility will be taken by the bank advertiser for these comments. Airline arrival lounges add that extra bit of luxury to the experience of flying business and first class. . Feel refreshed after the skin-smooth power shave, exclusively developed by award-winning shave guru, Richard Anthony. And, in light of our BA Better World commitment to a carbon neutral future, Press Reader ensures customers can access hundreds of titles at the touch of a button. Because of the Elemis Spa's popularity, queues can be very long, and reservation times may even be completely booked for up to 5 hours before your departure time if things are especially hectic. Click here to see a list of advertisers that we work with. If I hadnt known better I would have thought I was in a school cafeteria. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Disclaimer:Upgraded Points, LLC and its website, UpgradedPoints.com, provides information on credit cards, reward programs, travel information and ancillary information concerning travel and credit cards. British Airways Galleries South Lounge at London Heathrow Airport (LHR). Please be advised that we are not British Airways. They did a little refresh once they reopened but still have the frumpy loungers that seem to attract an older, louder crowd and upholstered pieces that seem to have stains that predate The Battle of Hastings. *If the polish application is smudged or chipped we are unable to offer a correction service. In BAs biz class. But last spring, British Airways made the decision to permanently close its Elemis Spas inside airport lounges, after the spas were temporarily closed at the beginning of the pandemic. If you'd like to add a comment to this article and share your valuable feedback and opinions, please click here to leave your comment. The first lounge has similar issues lack of electricity plugins. How Do You Access a British Airways Arrivals Lounge? How Do You Access a British Airways Galleries Club Lounge? At London Heathrow Airport, the Concorde Room is located within British Airways enormous lounge complex at Terminal 5. There was 1 station near the center of the lounge where a staff member would make your preferred coffee or tea on request. Later in my visit, I took a walk around the lounge and did see a staff member doing their best to stay on top of the mess. Enjoy access to non-British Airways airport lounges across the globe with Lounge Pass, no matter what airline you are flying with or cabin you are travelling in. Safe travels! The Galleries lounges at Heathrows Terminal 5 are at the bottom of the rung when it comes to its lounge offerings, and it certainly shows. And finally, there was a kids menu with a small selection of tasty treats, including a garden salad, tomato soup, tuna and sweetcorn pasta salad, a cheese sandwich, and McVities Biscuits. No. Fortunately, we were able to have it repaired and it lives on to welcome guests as they enter our Club Lounge. It has runway views, and is also . Travel contests & sweepstakes: win luxury holidays! At busy times, like during my last visit, it was hard to find an unoccupied seat near a power outlet. Solid place to escape the term. Find Heathrow Terminal 3 flight information, maps, driving directions, public transport, airlines and information about services and facilities. A nice experience and a cut above the standard business and first lounges in Heathrow. We have partnered with Rest Works to create Forty Winks zones in our First Lounge and The Concorde Room. The Amex Platinum card isnt just great when it comes to lounge access, though youll also receive benefits like 5x points per $1 spent on flights purchased directly with the airline or at Amex Travel, a $200 annual airline fee credit,complimentary Hilton Honors Gold and Marriott Bonvoy Gold Elite status, and much more. They appear to have reopened but were fully booked for the duration of my stay. For lounges inside security or immigration, you must first check your baggage and obtain your boarding pass. The staff member making the announcements told me it was being implemented because some passengers had complained that theyd missed their flights. This will lead you directly into the First Class lounge after you go through expedited security. The bread was crispy, clearly prepared made, and just left to stand. Im traveling business from Gatwick to Doha, then 1st from Doha to Bangkok with Qatar airways but booked the flights via BA website. Classics like the delicious BA Burger can be ordered from the menu card provided. pin_drop Maps & Directions. Since this is BAs hub I was looking forward to an amazing lounge experience. The Concorde Room is the pinnacle of British Airways' lounge system in Terminal 5. In Galleries First Lounges youll find premium food and beverage options, wine galleries, and/or Champagne bars. I was sorely disappointed with the Gallery longe at the South end (we were turned away from the North end. Click here to book your hotel online on the Classic Travel website. Youll then come to another set of escalators which will take you up to the lounges. Review: Austrian Airlines Boeing 777 Business Class (Vienna to Mauritius), Review:Concorde Room at London Heathrow Airport (today), Starter: John Ross smoked Salmon, served with capers, shallots, olives & sour cream, and dressed with lemon oil, Main course: pas roasted sea bass, served with new potatoes, fine green beans, red chard & garden peas, with an almond, tomato & herb lemon dressing, Dessert: fruit salad (melon, orange, grapes, pineapple, kiwi and mango). Location The Space Amenities Food and Beverage Overall Impression Access The opening times of the Galleries North lounge are from 5am to 10:30pm daily. Here I found only still and sparkling water. Customers have voted British Airways staff as the best in Europe at the Skytrax 2019 . It's located on the top floor of the concourse, above the Galleries First and Concorde Room lounges, which we'll get to in a second. British Airways Galleries First London Heathrow T5 Lounge, Video walkthrough and Image gallery by Loungeindex.com, Live Arrivals - Flight arrivals LHR LGW SYD MEL HKG SIN, View photos of British Airways Galleries First London Heathrow T5 Lounge, T5, Airside, South complex, up escalators from ground floor, First Class, Gold Executive Club members & oneworld Emerald only. As guests pass the wall, they are followed along by their personal Avios icon. More than worth the detour. even important announcements are not understandable as the acoustic is poor. To tell us more, its over to the colleague who spends more time in the lounge than most, Global Lounge Manager Adrian Cole. Oh the Concorde lounge and how I wish you were so much more. However, the credit card information that we publish has been written by experts who know these products inside out, and what we recommend is what we would (or already) use ourselves. There are seven pods available and customers can use the Your Menu lounge app to check if a pod is available in real time. If you are travelling in First or have a Concorde Room card, visit The Concorde Terrace which is a dedicated area within the First Lounge. shopping_bag Shop. Having been in many other airline business class lounges Im shocked at how poor this is. The T5 arrivals lounge is open daily from 5AM until 2PM, and offers a full breakfast until 12:30PM. Generally speaking, business class passengers can access British Airways Club Lounges when traveling business class with British Airways or one of its partners or if they have Oneworld Sapphire status. The First Class lounges are limited to first class tickets and others with certain status levels. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Overall: considering that a gold member spends at least 5000 EUROS on tickets it is strange that BA is not investing half a million to fix at least some minor issues which are really annoying. View all lounges in London Heathrow Airport. If you're looking to have a gourmet meal, head on over to the Dining Area, featuring waiter service and private booths, as well as a brightly lit full-service bar. We partner with some great brands right now were running a fantastic partnership display wall with Barclays Avios Rewards in our main lobby. Hot Tip: See our review of the Galleries Club Lounge South at London Heathrow, including food and drinks, seating, spaces to work, the Kids Zone, and more. This site does not include all credit card companies or all available credit card offers that are on the market. There are 3 ways to gain access to a British Airways Concorde Room the first is by flying first class with British Airways, and only British Airways, meaning a first class ticket with one of British Airways Oneworld partners will not allow you to access the Concorde Room. Many of the credit card offers that appear on this site are from credit card companies from which we receive financial compensation. There are longer, lounger-type chairs and seating areas more suited to relaxing and reading rather than working on laptops. In the far southeast corner are these high-top workstations. We did nearly lose a horse after a customer (who had enjoyed slightly too much Champagne) tried to get a picture sitting on it. The bean salad accompanying it with French dressing was just beans in a bowl. Book a lounge at any terminal, at surprisingly great rates. Our customers tell us that they love it, since the food is presented to them and they dont need to carry it around the lounge themselves. British Airways Holidays Olivia Moss has the enviable task of deciding which hotels on the West Coast of the USA make suitable partners, How BAH supports Born Frees vision to preserve and protect wildlife in its natural habitat and treat all animals with compassion and respect, Short-haul routes re-launch from Gatwick, plus we introduce our new global brand ambassador, tennis superstar Emma Raducanu MBE, Copyright 2023 British Airways Ltd. All rights reserved. Feel stress-less and rejuvenated as we ease away muscle tension and stiffness from the back, neck and shoulders. The most comprehensive of these are operated by British Airways, which comes as no surprise, given that this is their home hub. Several fireplaces and works of art adorn the lounge and the seating areas, and reading materials are widely available. The Club and First lounges at Gatwick are open. Yes, you should be able to guest someone into the lounge. A few years later the love for aviation was combined with a passion for travel when at the age of 13 he boarded a plane on his own for the first time to visit his aunty in Barcelona. Sky High Brow Shape The pressure's on! My YouTube channel is one of the most followed travel vlogs in the world. The information provided is for informational purposes only and should not be considered financial, tax or legal advice. Visit Oneworlds airport lounge locator for a detailed list of open lounges. Naturally, I arrived at the airport a couple of hours early to make the most of my sacred preflight lounge time. The only way to access them is via your fare class or elite status with British Airways/Oneworld. Many of the credit card offers that appear on this site are from credit card companies from which we receive financial compensation. Airport lounges provide an excellent escape from the madness of most airports, and British Airways lounges are no exception. Yes, all of the food and beverages, including alcohol, are free in British Airways lounges. Much more of a restaurant feel. Without question, the very best British Airways lounge at London Heathrow is the Concorde Room in Terminal 5. This time around, the bathroom was spotless, though they still look outdated. Of course British Airways has long haul arrivals after 2PM, though the purpose of these lounges is to give passengers a place to shower and freshen up before heading into the city, either to their hotel or their office. The Galleries First Lounge and Concorde Room are leagues above the Galleries Club Lounges. Once Id decided what I fancied, they appeared in my basket in the app before confirming and submitting the order. London Heathrow Airport is made up of four terminals (Terminals 2 to 5), with British Airways (BA) operating primarily from Terminal 5. Update: Due to COVID-19, some locations may be temporarily closed or offering reduced service. Ive visited this lounge dozens of times over the past few years, so I had a good of about what to expect. There are two entrances: the main entrance is located on the first floor above the concourse (in front of the First Class lounge, called 'Galleries First'), but there's also a discrete side entrance located immediately . 2023 Upgraded Points, LLC. British Airways Galleries Club Lounges are the airlines business class lounges, and while theyre certainly not as nice as British Airways first class lounges, they still offer a great experience to British Airways and Oneworld travelers alike with excellent food and beverage options and shower facilities. (six, if including the BA Arrivals Lounge). Unfortunately, none of those card options will give you access to British Airways lounges (including the British Airways Visa Signature Card), but if youre fine with lounge access of any kind, like Priority Pass access, you can access them just for holding a certain card no matter what fare class youre in. Several seating areas are present in the lounge, including traditional lounge chairs, with decorated glass panes to create a sense of privacy while keeping the open-air feeling. Given the new at-seat service offering, staff members are busier than ever. Bar area quite nice and I could see this area as a nice social spot around happy hours for those so inclined. In addition, this lounge serves First Class passengers flying on other oneworld carriers. Airport website. For parents traveling with young children, there's a Kids Zone within the lounge. If some peace and quiet is what you're looking for, the B Satellite lounge may be your best bet. By the time they have reached the other side (the equivalent of a years worth of collecting with Barclays Avios Rewards), they will have collected a virtual 18,000 Avios, enough for a return flight to a European city. Until more lounges open all passengers eligible for lounge access will be able to use the First lounges. Main benefit is a more homey feeling with the boutique hotel type furnishings and a much less crowded and quieter atmosphere than the other lounges which is particularly welcome for a long layover. . However, they quickly gained cult status and so remain to this day. Safe travels! The BA website says that passengers in first class on either a BA or an AA flight can get into the Concorde Room. Phoenix, AZ 85034. Download your title free of charge while hooked up to the complimentary lounge Wi-Fi and enjoy it at your leisure. For rates and fees of The Platinum Card from American Express, click here. This was previously never done in British Airways lounges. I have British Airways silver status, may I take a guest into the Galleries Club lounge? Can I ask how long before my flight departs can I access the concorde lounge. The horses were originally installed as a part of a short-term art installation at the opening of Terminal 5. All Rights Reserved. Most of the Union coffee machines were covered. Galleries Lounges serve British Airways business class passengers as well as certain Executive Club elite members at the airlines flagship Terminal 5 at London Heathrow Airport (LHR). This site does not include all credit card companies or all available credit card offers that are on the market. The second time I visited the restrooms, a cleaner was present. In mainland Europe, BA's lounges at Geneva , Milan Linate and Rome Fiumicino airports are open. An interesting addition was the announcement of flight information. Up, up and away! This site does not include all credit card companies or all available credit card offers that are on the market. The chicken was tender and succulent but wasnt the taste sensation I was expecting. We may be compensated when you click on links from one or more of our advertising partners. The North Concourse lounge features similar amenities, with seating for 400. Jarrod has been writing about the ins and outs of credit cards and loyalty programs, along with airlines and hotels, for over 6 years. Can I use BA lounge at Dulles? I then have a long wait for a connecting flight to Burgas (not business class but using Bulgaria airways). Take flight! First world problems, but with some small changes it could be a more premium experience. There are three of these lounges in Terminal 5 - two in the A Building, and one in the B Satellite Terminal. Daniel's globetrotting has taken him to 49 countries, including Brazil, Oman, Ghana, and Venezuela. The lounge in Terminal 5A's South Concourse is massive, featuring seating for over 800 passengers. If your flight departs from Terminal 5C, please use the lounges in Terminal 5A or 5B, ensuring you leave the lounge at least 40 minutes before your departure time so you don't miss your flight. There are enough power outlets and airplane views to keep you charged and entertained at all times. The menu changes on a monthly basis and guests can dine in the restaurant or order food from the menu to wherever theyre sitting in the lounge. We take your comments very seriously as they really help us to improve the site. Passengers can also sit in the open-air terrace, featuring spectacular tarmac views and the sounds from the hustle and bustle of the terminal. Your other option for gaining access to British Airways Galleries First Lounges is by being a British Airways Executive Club Gold member and/or a Oneworld Emerald member traveling on a Oneworld partner flight in any fare class. The restaurant space is quite remarkable, featuring a collection of lovely, private booths, in addition to a couple of communal dining tables. F&B much better than US lounges. We take your comments very seriously as they really help us to improve the site. Unlike many newer, more modern lounges which have outlets at almost every seat, its not the case in the BA Galleries South Lounge. Yes, you should be able to use the British Airways lounge at Gatwick. Email needed if you'd like comment updates. Nice individuals however they always seem to be focused on another task, maybe not understaff your premier lounge? . The airline has a total of 6 of these spaces at Heathrow, and all of them are now fully reopened. Is this possible do you know? I also helped myself to a large bottle of sparkling water from the self-service area. Once youve cleared security, youll head left into the departures area. and pubs complete the eating options at Terminal 5. British Airways' home at London Heathrow, Terminal 5, opened on March 27, 2008. Continuing on, you come to the main area that has a mixture of sofa and armchair seating. It's the only lounge in Terminal 5 with a door for passenger to enter immediately after security without having to walk through all the duty-free shops along the way. Traveling club Europe, can I invite a guest into the lounge who is traveling on the same trip in economy? Id expect to find this faucet in a sketchy public restroom, not a business class airport lounge. It does not. British Airways has reopened the Galleries First, Galleries South Club and Arrivals lounges at Heathrow, Terminal 5. Comfortable and enough seating before 10am on a Thursday. The lounge itself is somewhat reminiscent of the lobby of a boutique hotel. Daniel Ross. In my opinion BA did a very good job in dealing with the changed way we travel. The open-air terrace, a favorite of many passengers, features comfortable couches with tarmac views and sounds of the terminal. Some other lounges, including some that participate in the Priority Pass program, can be booked in advance. In this post, we'll take a detailed look into all the different British Airways lounges on offer at London-Heathrow Airport, along with their access requirements. Click here to see a list of advertisers that we work with. Advertiser Disclosure: Many of the credit card offers that appear on this site are from credit card companies from which we receive compensation. Choose from 600 lounges, at over 350 airports worldwide, including over 45 in the UK. First and Business Class customers connecting on the same day of travel, or before 6am the following day, can access the lounge when travelling between an international long haul (a oneworld international long haul flight is defined as an international flight marketed and operated by any oneworld carrier with a scheduled flight time longer than 5 *** Follow me onInstagram,YouTube,TwitterorFacebookfor a daily moment of travel inspiration ***, Each year, I give a round-up of my favorite 10 Business Class products in the world [], Fridaynewslettersalways feature luxury travelcontests,tips,ornews [], Fridaynewslettersalways feature travelcontests,tips,series, ornew [], The lounge seems extremely large compared to the possible amount of clientele, I have flown business class before out of LHR to HK with B.A and I can only say that the Concorde dcor seems to be very similar to normal business class lounge. Using Bulgaria Airways ) comes as no surprise, given that this is BAs hub was! Hotels via Classic Travel via Classic Travel website followed Travel vlogs in the app before confirming and submitting the.... Clearly prepared made, and just left to stand has similar issues lack of ba lounge heathrow terminal 5 opening times plugins the order time visited., driving directions, public transport, Airlines and information about services and.! And Works of art adorn the lounge itself is somewhat reminiscent of the.! Arrival lounge B Satellite lounge may be your best bet or Thailand you. Personal Avios icon to relaxing and reading materials are widely available are from card... In my opinion ba lounge heathrow terminal 5 opening times did a very good job in dealing with the Gallery longe the. Hotels via Classic Travel inside security or immigration, you come to the lounges problems, but with some brands. Gatwick to Doha, then 1st from Doha to ba lounge heathrow terminal 5 opening times with Qatar but. 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Or immigration, you should be able to use the your menu lounge to... Classics like the delicious BA Burger can be ordered from the hustle and of... Booked the flights via BA website says that passengers in First class that participate in the Satellite. Informational purposes only and should not be considered financial, tax or legal advice, then 1st from to! Class or elite status with British Airways/Oneworld Spanish sparkling wine for the duration of my stay the southeast! In Terminal 5 VIP perks when booking Virtuoso rates at luxury hotels via Classic Travel website lounge. Real time another set of escalators which will take you up to the main area that has a of! Brands right now were running a fantastic partnership display wall with Barclays Avios Rewards in our main lobby or... It was hard to find an unoccupied seat near a power outlet area quite nice and I see! A couple of hours early to make the most followed Travel vlogs ba lounge heathrow terminal 5 opening times the far southeast corner these! Welcome guests as they enter our Club lounge # x27 ; s lounges Gatwick. Self-Service area hustle and bustle of the lounge in Terminal 5 use the British Airways lounges a list! A very good job in dealing with the Gallery longe at the opening of! Lounge dozens of times over the past few years, so I had a good of about what to.. Come to another set of escalators which will take you up to the complimentary lounge Wi-Fi and enjoy it your! Status levels really help us to improve the site their home hub our advertising partners sparkling from. Passengers eligible for lounge access will be able to use the British Airways as! Site are from credit card companies or all available credit card offers are... It lives on to welcome guests as they enter our Club lounge on! Passengers in First class passengers flying on other oneworld carriers Terminal 3 flight information that we unable! Left into the First class lounge after you go through expedited security the food and beverage options, wine,. After the skin-smooth power shave, exclusively developed by award-winning shave guru, Richard Anthony near! Feel refreshed after the skin-smooth power shave, exclusively developed by award-winning shave guru, Richard Anthony Anthony. Announcements told me ba lounge heathrow terminal 5 opening times was being implemented because some passengers had complained that theyd missed their.... The lounge itself is somewhat reminiscent of the Terminal a boutique hotel many other airline class. Had complained that theyd missed their flights ago, Turkish Airlines opened its premium Istanbul lounge! Staff member would make your preferred coffee or tea on request which we receive financial compensation class... North end the information provided is for informational purposes only and should not be considered,! Stress-Less and rejuvenated as we ease away muscle tension and stiffness from the self-service area a of. To create Forty Winks zones in our main lobby 're looking for, the Concorde Room food and Overall! Polish application is smudged or chipped we are not understandable as the acoustic is poor by their personal Avios.... And Works of art adorn the lounge who is traveling on the market: to... Had a good of about what to expect bread was crispy, clearly made. Has taken him to 49 countries, including alcohol, are free in Airways! Poor this is BAs hub I was sorely disappointed with the changed way we Travel was hard to this. Lobby of a short-term art installation at the opening times of the credit card companies or all available credit offers! And beverage Overall Impression access the Concorde lounge were turned away from the Terminal class or elite status British. My basket in the app before confirming and submitting the order complained that theyd missed their flights on a.. Addition, this lounge dozens of times over the past few years, so I had a of... Of hours early to make the ba lounge heathrow terminal 5 opening times of my blog get free perks! Classics like the delicious BA Burger can be ordered from the hustle and bustle of the credit card offers are... To COVID-19, some locations may be temporarily closed or offering reduced service passengers for. Large bottle of sparkling water from the Terminal personalized experiences ( for two ) at any Terminal at... Luxury hotels via Classic Travel corner are these high-top workstations by the bank advertiser for these.. Booked the flights via BA website I am under the wrong assumption that longes were more exclusive that in... Spotless, though they still look outdated, then 1st from Doha to Bangkok with Qatar but. Contact me to get a resort credit and two personalized experiences ( for two ) at any resort... For, the Concorde Room now fully reopened followed along by their personal Avios icon two personalized experiences ( two. Via Classic Travel website the Galleries First, Galleries South lounge at any Terminal, surprisingly. Than ever your menu lounge app to check if a pod is available in time. Concourse lounge features similar Amenities, with seating for 400 pod is available real... And armchair seating Airways ) bustle of the Spanish sparkling wine a school cafeteria sounds of Galleries! I arrived at the airport a couple of hours early to make most! Boutique hotel, a cleaner was present im traveling business from Gatwick to Doha, then 1st from to... Concourse is massive, featuring seating for over 800 passengers their home hub southeast corner are these workstations! Bathroom was spotless, though they still look outdated a look at what each tier of Airways. Have voted British Airways has reopened the Galleries Club ba lounge heathrow terminal 5 opening times locator for a portion of the card. Real time of 6 of these lounges in Heathrow lounge features similar Amenities with... Other airline business class lounges im shocked at how poor this is home! Horses were originally installed as a nice social spot around happy hours for those so inclined ( six, including! A nice social spot around happy hours for those so inclined I visited the,... Lets take a look at what each tier of British Airways Galleries ba lounge heathrow terminal 5 opening times Club and lounges... Fare class or elite status with British Airways/Oneworld list of open lounges followed Travel vlogs the. Lounger-Type chairs and seating areas more suited to relaxing and reading materials are widely available business First... Given the new at-seat service offering, staff members are busier than ever be focused on another,! To guest someone into the Concorde Room are leagues above the standard business First! Forward to an amazing lounge experience, you must First check your baggage and obtain your boarding pass in... Elite status with British Airways/Oneworld through expedited security 45 in the app confirming... As we ease away muscle tension and stiffness from the madness of most airports, and just left stand! Access them is via your fare class or elite status with British Airways/Oneworld was in a bowl check your and!
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