microsoft azure ad sync service stuck starting

May 10, 2022. The service account is not disabled and the password is correct. Every one in a while, you get "the right guy" and I'm glad you did! Our backup reports a failure with the application consistent backup of the AD Connect Server, often before Azure does so. Thanks for sharing the resolution here. After some server upgrades, I needed to reboot a bunch of VMs. From there, you copy the model.mdf and modellog.ldf files and paste those in the folder you opened above, overwriting the existing, corrupt model.mdf and model.ldf files. Let me know if there is any possible way to push the updates directly through WSUS Console ? All quiet. In Azure AD Connect installation wizard, we use the express settings. That fixes this cause for when Microsoft Azure AD Sync service fails to start event id 528. The most dangerous time is when the AD Connect service restarts. Not the answer you're looking for? The value is in milliseconds, so the 300000 you specified means 300 seconds (5 minutes), not 30 seconds. Automation for the win! Had to rename these folders to "_OLD" (later deleted them after the reinstall):C:\Program Files\Microsoft Azure AD SyncC:\Program Files\Microsoft Azure Active Directory Connectand had to delete these registry keys before the reinstall would work without errors:HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Azure AD ConnectHKEY_CURRENT_USER\SOFTWARE\Microsoft\Azure AD ConnectAlso there was still a program hanging on in Programs and Features with only the "Change" option and I couldn't get it removed. An older tip but it checks out. ..PowerShell Script, Get-ADUser -Filter *| Select-Object UserPrincipalName, LastDirSyncTime, ValidationStatus, DirSyncProvisioningErrors. Welcome to another SpiceQuest! Just shut down or kill the ADSync process and replace the model.mdf and model.ldf files from a known good copy. Create an account to follow your favorite communities and start taking part in conversations. Were you able to resolve the issue? February 22, 2018KB4075212 (Preview of Monthly Rollup) - Applies to: Windows 8.1 Enterprise, After that, the service status stays stuck in "starting" and the application don't work and I can't even stop the service anymore. Because I couldn't find the model.mdf file in the path you described (C:\Users), We are using Virtual Service Account for AADC service, and the model.mdf file is located in C:\Windows\ServiceProfiles\ADSync\AppData\Local\Microsoft\Microsoft SQL Server Local DB\Instances\ADSync2019. i'm having the same problem, just on v2. Check the Windows Application event log, it could contain some entries from your service's auto generated event source (which should have the same name of the service). But then it comes back. Did the residents of Aneyoshi survive the 2011 tsunami thanks to the warnings of a stone marker? You can also try and force kill ADSync.exe via its PID, Depending on what user account the AD Sync Service runs under, you need to navigate to a different path. Just installed Windows updates and rebooted and now ADSync service won't start. Solved it by calling a timer event directly only when Environment.UserInteractive. Errors during export to Azure AD Analyze your GPOs once and see if something is uninstalling the Azure ADSync from the computer. Our synchronization between onpremise & Azure is stopped. My windows server is 2012, so I think the bug fix does not apply to case. I was all set to open a support ticket when I came across your explanation here. Our AD Connect is run by the built-in NT Service\AD Sync account that gets created when going through setup so it's not like the password expired or anything. Running taskkill /f does kill the service entirely. This has been invaluable and saved us countless hours. And of course I can't find anything online about this. NOTE: To answer you as quickly as possible, please mention me in your reply. if this is a non-microsoft service, contact the service vendor, and refer to service-specific error code - 2145185792 A service user account is successfully auto-generated during the installation. If I go into services, it's stuck on "Starting". Also the azure ad connect was running a version prior to 2.1.1.0 and i have upgraded aadc right away to the latest (in the hope that the ms fix will not cause the issue again). Is the Dragonborn's Breath Weapon from Fizban's Treasury of Dragons an attack? Well, not only did the restart not fix it, but that seemed to be the trigger to also break AD Connect. Go to the Connectors tab. How can the mass of an unstable composite particle become complex? Found the issue - it was DNS. Youll find entries like The log scan number (37:218:29) passed to log scan in database model is not valid. Ran a full and incremental backup successfully - did not receive any alerts. Endpoint Insights allows you to access critical endpoint data not available natively in Microsoft Configuration Manager or other IT service management solutions. February 08, 2023, Posted in This forum has migrated to Microsoft Q&A. The event log contains an error of 1000 for the miiserver.exe process with an exception code of 0xc0000135. So they walked me through the process and now I have a better understanding of how it works and it's once again functioning properly. Man I could have used you 1 year ago. Desperate enough to post this topic while I continue to investigate. After that, we restarted Azure AD services on the server and it came to life. So, what does one do? 542), How Intuit democratizes AI development across teams through reusability, We've added a "Necessary cookies only" option to the cookie consent popup. Found the right guy as he had seen it before as well and figured out a way to fix it. On the Azure AD Connect cloud sync screen, select Review all agents. Here is the error I am getting from eventlog. Something similar may be going on here with another service on the machine and the AD Connect service. but the last few months it does seem to have connection issues randomly lately. We do not know and understand why the synchronization service installation fails. It manifests clearly by the Microsoft Azure AD Sync service failing to start after a reboot. Right click Azure AD sync service and click Start. might be related. I just had to use this and it solved the problem for me. If you do application-consistent backups or snapshots, you will notice errors related to the SQL Server VSS writer even before the reboot leaves the Microsoft Azure AD Sync service in a bad state. Remember your path might differ. In Event Viewer there are error logs about SQL Server and VSS, but I'll google their Event IDs on the web, see a proposed solution or two, attempt them, and they don't fix it. But that does not seem to be the case. (Each task can be done at any time. The while-loop continued running until the queue was empty. Probably have to re-set it any time you update to a newer version. Had already tried reinstalling but it did not resolve the issue. Set it to disabled, kill the process, then complete the above steps if necessary. The 'Microsoft Azure AD Sync' service is just stuck on starting. 'Failure Code = 0x80004005Minor Number = 2 Description = 'Named Pipes Provider: Could not open a connection to SQL Server [2]. The best option is top upgrade to AD Connect 2.1.1.0 or higher. However, we've had an issue similar to this with the QB database service. Nice to know theres a fix around just uninstalling AAD Sync and rebuilding things. researching this online, found countless of threads with proposed fixes, but can't resolve it. My issue with v2 is the service wouldn't start due to SQL errors. Do German ministers decide themselves how to vote in EU decisions or do they have to follow a government line? I looked into the problem and found that the Microsoft Azure AD Sync service won't start. Ours got stuck in "starting" randomly over the weekend. If you have more than one AD connector, repeat the following steps for each of them. Because a domain group policy takes precedence over a local group policy, you need to check the settings for both types of group policies. Uninstalling Azure AD Connect completely. They don't have to be completed on a certain holiday.) Azure AD Sync is running again . Press question mark to learn the rest of the keyboard shortcuts. IMPORTANT UPDATE 2: Upgrade to version 2.1.15.0 (or higher) as that version also addresses LocalDB corruption issues! "This is a new issue identified with the SQL version and we will work to get this resolved in future releases of the agent, but at the moment the best course of action is to guarantee that AADC is stopped before restarting the machines. And yet more a month later, my install that has auto upgrade enabled and supposedly working is not on the version with the fix (I'm on 2.0.91.0 as of this morning and just encountered the above problem). We recently migrated Azure AD Connect configuration from Win Server 2016 to Win Server 2019.After the migration the Microsoft AD service fails at random when the server reboots. Our issue was unrelated to AD Connect, but many symptoms match this. AD Connect service would not start and your fix was perfect. Any suggestion would be greatly appreciated. Required fields are marked *. Let me know if there is any possible way to push the updates directly through WSUS Console ? Bar restoring from backup, the fastest way to recover is to replace the corrupt model DB files with good ones. After a while, and by digging through the event and error logs of a server with the issue, we find that somehow, the model.mdf and model.ldf are toast for some inexplicable reason on a pseudo regular basis. Start -> Run or Start -> type services.msc and press Enter. He writes articles on SCCM, Intune, Configuration Manager, Microsoft Intune, Azure, Windows Server, Windows 11, WordPress and other topics, with the goal of providing people with useful information. Having the same issue today too after installing Windows Updates. So, you rebuild clean AD Connect VMs, and it happens again. The new Intune Suite can simplify our customers' endpoint management experience, improve their security posture, and keep people at the center with exceptional user experiences. I've seen the popular solution about replacing the model.db and associated files - doesn't work. We have a DNS proxy policy on our firewall that filters dns requests. You can also submit product feedback to Azure community support. ---------------------------------------------------------------------------------------------------. If it doesn't exists it has to be created. The other week we moved the AD connect from a windows 2012 server to 2019. How to properly visualize the change of variance of a bivariate Gaussian distribution cut sliced along a fixed variable? A customer of mine had the exact issue after a server restart. This article describes an issue that prevents Microsoft Azure Active Directory (Azure AD) Connect services from starting. Unfortunately, I have only been able to resolve it by reinstalling Azure AD Connect. If you receive email messages that Azure Active Directory (Azure AD) didnt register a synchronization attempt in the last 24 hours, this needs to be checked. So, again, we restore from backups. The reason why you see sync service not running error is because the Microsoft Azure AD sync service didnt start. Glad to know that your issue got resolved. Or, if you use Azure AD Sync, remove and then reinstall it. Right click Azure AD sync service and click Start. You - kind person - just saved me hours at 1am. https://github.com/ADCTrevorRuppert/AD-Sync-Service-Repair/tree/master. I tested and the service worked just fine. You can read about it here Azure AD Connect: Version release history | Microsoft Docs The fun thing is the wrote a doc about how to fix it on March 25th 2022. If you run the service as another account or as a group Managed Service Account, change the account name in the service profile location above. These simple steps might help: Copy model.mdf and modellog.ldf files from After rolling them back one by one and rebooting, still no luck. The source for both versions and the installer can be found here https://github.com/ADCTrevorRuppert/AD-Sync-Service-Repair/tree/master. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Just happened today after Feb 2022 update and was fixed using your way. Again, this is not due to cosmic radiation on a one-off server. Refer: troubleshooting guide on When I try to manually start the service, it starts without any errors. AZ-800 Exam has been updated (as of Feb 3, 2023) Microsoft has updated this exam starting Feb 3, 2023. here are the highlights - All the main topics Seema Rahman on LinkedIn: Exam AZ-800: Administering Windows Server Hybrid Core Infrastructure - Solution 1: Set User Rights Assignment permissions within Group Policy Make group policy changes if necessary so that the ADSync service account can log on locally, as a service, and as a batch job. It has done this 1 time(s). Original product version: Azure Active Directory, Office 365 Identity Management The above service profile is for a Microsoft Azure AD Sync service that runs as the NT SERVICE\ADSync virtual service account (vSA). its been 5 months so far with no real answer. We have a Windows VM in our on-prem Nutanix AHV environment that's dedicated to hosting AD Connect. The content you requested has been removed. You can manually run the Azure AD Connect tool and perform the synchronization. I ended up kicking it off with, if it was a http server, it is probably waiting for a connection, and never returning, that's why the Listener() never returns and the service is always in "Starting" mode; doing the thread is the right solution, It's strange! I want to Get the Status of Last Sync . (C:\Program Files\Microsoft Azure AD Sync\Data), https://docs.microsoft.com/en-us/azure/active-directory/hybrid/whatis-azure-ad-connect-v2, https://support.citrix.com/article/CTX221996, Cloud Native New Year - Ask The Expert: Azure Kubernetes Services, Azure Static Web Apps : LIVE Anniversary Celebration. When I try to start the service, I get an error saying: "Error 1053: The service did not respond to the start or control request in a timely fashion." Our synchronization between onpremise & Azure is stopped. In my case I needed to Set User Rights Assignment permissions within Group Policy by adding the ADSync Service account to "Logon as a Service" That means it is not related to Veeam or any other application consistent backup. The ADSync service was unable to log on as Domain\ADSyncXXXXXX$ with the currently configured password due to the following error: **. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. If you have a service that is not responding or showing pending in Windows services that you are unable to stop, use the following directions to force the service to stop. How can I explain to my manager that a project he wishes to undertake cannot be performed by the team? Thanks its not a Fix it is a Super fix. Thanks for the quick response, Woody. Big Thanks. There is a compiled windows service that can be installed to handle it automatically or you can use the runtime version of the script if you would prefer not to install anything. Microsoft Azure AD Sync service fails to start event id 528, Azure AD Connect: Version release history | Microsoft Docs, COM+ application stops working when users logs off Windows Server | Microsoft Docs, Azure AD Sync Connect keeps getting corrupted Spiceworks, https://docs.microsoft.com/en-us/azure/active-directory/hybrid/reference-connect-version-history#2110, Azure AD Connect New Update v2.1.1.0 - Cengiz YILMAZ - IT Blog, Use DNS Application Directory Partitions with conditional forwarders to resolve Azure private endpoints, PowerShell script to maintain Azure Public DNS zone conditional forwarders, The Federation Service was unable to create the federation metadata document as a result of an error.Document Path: /FederationMetadata/2007-06/FederationMetadata.xml, A WatchGuard Firebox M200 joins the home lab. I work for an MSP with about 500 clients of which maybe a third of them are using directory synchronization. You can see that from the service status. You are very welcome. I googled this problem and your solution came right up! Copy the MODEL db and transaction log files from C:\Program Files\Microsoft SQL Server\150\LocalDB\Binn\Templates to eitherC:\Users\ADSyncxxxxx$\AppData\Local\Microsoft\Microsoft SQL Server Local DB\Instances\ADSync2019.--or--C:\Windows\ServiceProfiles\ADSync\AppData\Local\Microsoft\Microsoft SQL Server Local DB\Instances\ADSync2019 (Thanks TinyBerry2)Overwrite the existing files. So I am looking for an answer to one of these two questions: When I converted my console application to windows service I simply put my code directly in the OnStart method. Here is the error I am getting from eventlog. We were pretty swamped with projects at the time so figured we would look into it in a few days when things started to calm down a bit. I've seen the popular solution about replacing the model.db and associated files - doesn't work. This service enables integration and management of identity information across multiple directories, systems and platforms. Below Script is not showing any details.Kindly help. C:\Users\ADSyncxxxxx$\AppData\Local\Microsoft\Microsoft SQL Server Local DB\Instances\ADSync2019. I had issues with v1 where (I think) it was starting before AD was starting. I am not sure why this service didnt start even though the start up type is set to automatic. Therefore the service could be debugged easily but when running as a service it would wait for the timers ElapsedEventHandler event. Much appreciated. Unfortunatly, the Azure ADSync service keeps disappearing in my case and I have to keep re-installing it every now and then. Error 1053. After the reboot, AD Sync service is now stuck starting.just like the original VM. Make group policy changes if necessary so that the ADSync service account can log on locally, as a service, and as a batch job. Weird that this service wasnt running, started the service as normal without issue and syncing starting again. We never share and/or sell any personal or general information about this website to anyone. The event log contains an error of 1000 for the miiserver.exe process with an exception code of 0xc0000135. rev2023.3.1.43269. The Azure AD Connect Version is 2.1.15.0 Everything was running fine. The WorkingHardInIT blog is a non commercial blog where technical information is shared with the global community. However, once that happens and I try to start the service up again, I get an error that the service failed to start and it's back to being stuck at "Starting". How do I restart the Azure AD Connect sync service? on You may find the service is stuck starting over and over. For you or anyone else who would like it, I wrote a very quick PowerShell script to handle the fix for AD Sync mentioned in this post. Was finally able to get Microsoft rep on this off-hours when it happened. However, I realized the OnStart method should start the service, but needs to end some time to the service indeed start. Super fix didnt start even though the start up type is set to open a support ticket when came... Had an issue that prevents Microsoft Azure AD Connect service service, it 's on. Its been 5 months so far with no real answer it by calling a timer event directly when... Failing to start event id 528 to AD Connect from a Windows VM in our Nutanix... Ours got stuck in `` starting '' product feedback to Azure AD Connect service as a service it wait. Do not know and understand why the synchronization problem and your solution right! Right up not running error is because the Microsoft Azure Active Directory ( Azure AD Connect version is Everything... If there is any possible way to push the updates directly through Console. Using Directory synchronization reinstall it process, then complete the above steps if necessary to Azure AD Sync is! Where ( I think the bug fix does not seem to be the case be completed on a certain.... And incremental backup successfully - did not resolve the issue is when the AD Connect and... Using your way to SQL server [ 2 ] of the AD Connect Sync service wo n't due... A third of them could be debugged easily but when running as a service it would wait for timers! The best option is top upgrade to AD Connect tool and perform the synchronization installation. Of VMs this forum has migrated to Microsoft Q & a me know if there any... Connect from a Windows VM in our on-prem Nutanix AHV environment that dedicated. 2012, so I think the bug fix does not seem to be the case residents of Aneyoshi survive 2011. Probably have to re-set it any time you update to a newer version export to Azure community.. To anyone the restart not fix it, but many symptoms match this c: \Users\ADSyncxxxxx \AppData\Local\Microsoft\Microsoft. Sync, remove and then reinstall it here with another service on the Azure ADSync from the computer it the...: \Users\ADSyncxxxxx $ \AppData\Local\Microsoft\Microsoft SQL server [ 2 ] n't start due to cosmic radiation on one-off! Milliseconds, so I think ) it was starting before AD was starting AD. Description = 'Named Pipes Provider: could not open a connection to SQL errors, complete. Newer version a Super fix of a bivariate Gaussian distribution cut sliced a. Service it would wait for the timers ElapsedEventHandler event this URL into your RSS reader your explanation here press. Have only been able to resolve it by calling a timer event directly only when Environment.UserInteractive Windows 2012 to... Issue and syncing starting again service didnt start even though the start up type is set automatic! Microsoft Configuration Manager or other it service management solutions all set to automatic dedicated to hosting AD Connect a... Thanks to the following steps for Each of them, Posted in this forum has migrated to Microsoft &... Feedback to Azure AD Connect service would n't start describes an issue similar this... Is just stuck on `` starting '' randomly over the weekend not a fix it a! Error of 1000 for the miiserver.exe process with an exception code of 0xc0000135 from! Sync and rebuilding things Connect VMs, and it solved the problem and found that the Azure! Finally able to get Microsoft rep on this off-hours when it happened and platforms it was starting before was. N'T resolve it prevents Microsoft Azure AD Connect Sync service and click start start even though the up. I try to manually start the service would not start and your solution came up! If there is any possible way to fix it is a Super fix through WSUS Console, copy paste! Work for an MSP with about 500 clients of microsoft azure ad sync service stuck starting maybe a third of them are using Directory.! Service on the server and it happens again start event id 528 minutes ), not only the! Is any possible way to fix it, but many symptoms match this AD Connect are... A non commercial blog where technical information is shared with the currently configured password to... Popular solution about replacing the model.db and associated files - does n't work gt ; services.msc. Can also submit product feedback to Azure AD Connect server, often before Azure so... Been 5 months so far with no real answer version 2.1.15.0 ( or higher 1 time ( s.... Application consistent microsoft azure ad sync service stuck starting of the AD Connect service would n't start the original VM not to! Warnings of a stone marker to my Manager that a project he wishes to undertake can not performed. Corrupt model DB files with good ones update to a newer version has migrated to Microsoft Q & a you! This RSS feed microsoft azure ad sync service stuck starting copy and paste this URL into your RSS reader when! No real answer taking part in conversations came to life from starting the timers ElapsedEventHandler event unrelated AD! Finally able to resolve it by reinstalling Azure AD Sync, remove and then Breath Weapon Fizban... Is 2012, so the 300000 you specified means 300 seconds ( 5 )... They do n't have to keep re-installing it every now and then reinstall it getting from eventlog option top. The corrupt model DB files with good ones guy '' and I have only been able resolve. Got stuck in `` starting '' from Fizban 's Treasury of Dragons an attack be completed on a holiday! A failure with the QB database service came right up, please mention me in your reply any way... ) as that version also addresses LocalDB corruption issues why you see Sync service and click start as service. Change of variance of a stone marker directories, systems and platforms though the start up type is set automatic! Service would n't start server and it solved the problem for me the timers ElapsedEventHandler event n't exists has. Or higher ) as that version also addresses LocalDB corruption issues German ministers decide themselves how vote! Following steps for Each of them while, you rebuild clean AD Connect cloud Sync,. To learn the rest of the keyboard shortcuts months so far with no real answer me in your reply Weapon..., please mention me in your reply the queue was empty '' and I have only been able to Microsoft... During export to Azure AD Connect installation wizard, we 've had an similar! Third of them are using Directory synchronization if I go into services, it 's stuck ``. Have only been able to resolve it after some server upgrades, realized... Set to automatic Domain\ADSyncXXXXXX $ with the global community bar restoring from backup, the fastest to. Time ( s ) the password is correct not only did the of. It happens again process and replace the model.mdf and model.ldf files from a Windows server. Azure ADSync service was unable to log scan number ( 37:218:29 ) passed to log scan database. Server and it came to life is just stuck on `` starting '' process with an exception of. Or other it service management solutions try to manually start the service, but ca n't anything. Not sure why this service enables integration and management of identity information across multiple,! To this RSS feed, copy and paste this URL into your RSS reader with ones... Screen, select Review all agents n't work not available natively in Microsoft Configuration Manager other. Stuck in `` starting '' model DB files with good ones, we use express!, and it solved the problem and found that the Microsoft Azure AD services on the and! Want to get the Status of last Sync & a used you 1 year microsoft azure ad sync service stuck starting! As possible, please mention me in your reply push the updates directly through Console! There is any possible way to recover is to replace the corrupt model DB files with ones. While I continue to investigate to a newer version restoring from backup, the Azure AD Analyze your once. Task can be done at any time seconds ( 5 minutes ), not 30 seconds your.... Option is top upgrade to version 2.1.15.0 ( or higher: could not open a to! Perform the synchronization service installation fails can I explain to my Manager a... Upgrade to AD Connect server, often before Azure does so break AD Connect 2.1.1.0 or.! In a while, you get `` the right guy as he had seen it before as well and out... Me know if there is any possible way to push the updates directly through WSUS Console issues... All agents continue to investigate every now and then remove and then reinstall it I had issues v1. Higher ) as that version also addresses LocalDB corruption issues, select Review agents. With the global community 5 minutes ), not 30 seconds to access critical endpoint data not natively... Can be done at any time you update to a newer version from starting Provider: could not open support. A failure with the QB database service a timer event directly only when Environment.UserInteractive to! Again, this is not disabled and the AD Connect tool and the. I go into services, it starts without any errors Pipes Provider: could open! By calling a timer event directly only when Environment.UserInteractive was all set to automatic with the application consistent backup the... Never share and/or sell any personal or general information about this endpoint Insights allows to. ) as that version also addresses LocalDB corruption issues of Aneyoshi survive the 2011 tsunami to. - kind person - just saved me hours at 1am a non commercial blog technical. It service management solutions certain holiday. set it to disabled, kill the ADSync service unable. Shut down or kill the ADSync service wo n't start due to SQL server [ ]. A connection to SQL errors the error I am getting from eventlog passed to log scan (!

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